住宿方回覆: Thank you for sharing your feedback with us. At Dedeman Bostancı, we strive to offer the highest quality service to our guests, and we apologize for any inconvenience that may have impacted your experience.Please be assured that your comments are valuable to us as we work on making the necessary improvements to enhance our services.We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.Best regards,Arda KARAGULLE General Manager
住宿方回覆: Dear Guest, We would like to thank you for taking the time to write to us regarding your experience at the Park Dedeman Bostancı Hotel. We are extremely pleased to know that you enjoyed our service. Your scorings have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind Regards, Arda KARAGULLEGeneral Manager
住宿方回覆: Dear Valued Guest,We would like to thank you for taking the time and trouble to write to us regarding your experience at the Dedeman Bostancı Istanbul Hotel.We are extremely sorry about the unsatisfactory level of service that you experienced during your stay and we can assure you that the matter has been thoroughly investigated and will not re-occur.We do hope that we will be in a position to welcome you back at the Dedeman Istanbul Hotel and redeem ourselves.Once again, thank you very much for bringing your dissatisfaction with the levels of service to our attention.Kind Regards,Arda KARAGULLEGeneral Manager
訪客用戶
高級房
入住於 2024 年 10 月
商務出差
76 則評論
8.0/10
很好
發布於 2024 年 11 月 30 日
整體感覺不錯,就是小狀況頻出,但是解決迅速,去Saw機場方便,地鐵口,早餐不錯。
住宿方回覆: Dear Guest, We would like to thank you for taking the time to write to us regarding your experience at the Park Dedeman Bostancı Hotel. We are extremely pleased to know that you enjoyed our service. Your scorings have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind Regards, Arda KARAGULLEGeneral Manager
訪客用戶
高級房
入住於 2024 年 10 月
商務出差
15 則評論
8.0/10
很好
發布於 2024 年 11 月 22 日
早餐種類還算豐富,環境也還算可以,價位稍微有點偏高。
住宿方回覆: Dear Guest, We would like to thank you for taking the time to write to us regarding your experience at the Park Dedeman Bostancı Hotel. We are extremely pleased to know that you enjoyed our service. Your scorings have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind Regards, Arda KARAGULLE General Manager
住宿方回覆: Dear Guest, We would like to thank you for taking the time to write to us regarding your experience at the Dedeman Bostancı Hotel. We are extremely pleased to know that you enjoyed our service. Your scorings have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind Regards, Arda KARAGULLE General Manager
Landengzake
高級房
入住於 2024 年 7 月
商務出差
27 則評論
9.5/10
極佳
發布於 2024 年 10 月 20 日
在地鐵線附近,去亞洲機場方便;衞生清潔好,
住宿方回覆: Reply from the property:Dear Guest, We would like to thank you for taking the time to write to us regarding your experience at the Park Dedeman Bostancı Hotel. We are extremely pleased to know that you enjoyed our service. Your scorings have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind Regards, Arda KARAGULLE General Manager
訪客用戶
高級房
入住於 2024 年 8 月
商務出差
10 則評論
9.5/10
極佳
發布於 2024 年 9 月 17 日
服務:整體都還挺好
住宿方回覆: Dear Guest, We would like to thank you for taking the time to write to us regarding your experience at the Dedeman Bostancı Hotel. We are extremely pleased to know that you enjoyed our service. Your scorings have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind Regards, Arda KARAGULLE General Manager
Mehmet Dolu
高級房
入住於 2025 年 3 月
夫妻/情侶出遊
12 則評論
10.0/10
超棒
發布於 2025 年 4 月 18 日
Kesinlikle Istanbul a geldigimde her zaman tercih ettigim bir otel cünkü Cok temiz Ve ulasim acisindan da rahat
翻譯
住宿方回覆: Sayın Mehmet Dolu,Değerli puanlamanız ve nazik yorumunuz için teşekkür ederiz. Dedeman Bostancı olarak, misafirlerimizin memnuniyeti için sürekli kendimizi geliştirmeye ve en iyi hizmeti sunmaya özen gösteriyoruz. Bu memnuniyetinize katkı sağlamak bizim için büyük bir mutluluktur.Sizi en kısa zamanda tekrar ağırlamaktan memnuniyet duyarız.Saygılarımızla,Arda KARAGULLEGeneral Manager
匿名用戶
高級房
入住於 2024 年 12 月
夫妻/情侶出遊
1 則評論
6.5/10
發布於 2025 年 2 月 19 日
Das Hotel war sauber und das Bett ist sehr bequem gerne wieder
翻譯
住宿方回覆: Thank you for your valuable feedback. At Dedeman Bostancı, we aim to provide high-quality service to all our guests, and we are delighted to hear that you enjoyed your experience with us.We look forward to the pleasure of welcoming you back whenever your travels bring you to this beautiful city of Turkey.Best regards,Arda KARAGULLE General Manager
cem bicak
高級房
入住於 2024 年 11 月
夫妻/情侶出遊
1 則評論
6.5/10
發布於 2024 年 12 月 30 日
Otelin bulunduğu bölge gece çıkıp rahat dolaşılabilir bir yer değil ancak otele ulaşım nispeten kolay. Otelin kapalı havuzu, saunası vs. vardı ve kış mevsiminde kullanılabiliyor.Ancak otel görevlisi biz otele giriş yapmak için geldiğimizde yaptığımız rezervasyonu bulamadı ve bizim acenta ile iletişime geçmenizi istedi. Sonrasında telefonumun şarjı bittiği için ve arkadaşımın telefonundan da mailime bakamadığım için kendisinden şarj aleti istedim. O da bana android şarj aleti olmadığını (koskoca otelde yokmuş) ve bir kafeye vs gidip şark etmemi söyledi. Buralarda yakın bir kafe var mı diye sorduğumda da dalga geçer gibi "maalesef yakinlarda cafe yok" cevabını aldık. Neyse çok sağolun diyip çıktıktan sonra otelin 5 yıldızlı olan kısmına giderek derdimizi anlattık. Sağolsunlar iki dk. içinde randevunuzu buldular. Kısacası pek yardımsever bir otel değil ve otelde kalsanız bile otopark parası ödüyorsunuz. Ama temiz bir otel, o konuda sıkıntı yaşamadık.
翻譯
住宿方回覆: Sayın Konuğumuz,Dedeman Bostancı Hotel’de konaklamanız boyunca yaşamış olduğunuz deneyimleri, vakit ayırıp bizlerle paylaştığınız için teşekkür ederizOtelimizde konakladığınız süre zarfı içerisinde deneyimlediğiniz yetersiz hizmet düzeyinden dolayı oldukça üzgün olduğumuzu belirtmek isteriz. Bize gelen her bir Misafir yorumunu son derece ciddiye alıyoruz ve bu tür bir sorunun yeniden yaşanmasını önlemek için önlemlerin alındığı konusunda sizi temin ederiz.Sizi yeniden Dedeman Bostancı Hotel’de ağırlama ve bu durumu telafi etme fırsatı bulmayı ümit ediyoruz.Yeniden hizmet seviyesiyle ilgili memnuniyetsizliğinizi dikkatimize sunduğunuz için çok teşekkür ederiz.Saygılarımla,Arda KARAGÜLLEGenel Müdür
cmturhan
高級房
入住於 2024 年 11 月
與好友旅遊
4 則評論
5.5/10
發布於 2025 年 1 月 12 日
The stay was extremely disappointing. The room was poorly ventilated, with the AC failing to cool properly, leaving temperatures above 27°C and no fresh air. Opening the window brought in exhaust fumes and loud traffic noise, making it unbearable. The small room and lack of oxygen created a highly uncomfortable environment.Staff was friendly and polite, despite they could not help. While the breakfast was decent, the overall experience was far from acceptable, falling short of even basic standards. Not recommended.
翻譯
住宿方回覆: Dear Valued Guest,We would like to thank you for taking the time and trouble to write to us regarding your experience at the Dedeman Bostancı Istanbul Hotel.We are extremely sorry about the unsatisfactory level of service that you experienced during your stay and we can assure you that the matter has been thoroughly investigated and will not re-occur.We do hope that we will be in a position to welcome you back at the Dedeman Istanbul Hotel and redeem ourselves.Once again, thank you very much for bringing your dissatisfaction with the levels of service to our attention.Kind Regards,Arda KARAGULLEGeneral Manager
訪客用戶
行政套房
入住於 2025 年 3 月
家庭出遊
1 則評論
9.0/10
滿意
發布於 2025 年 4 月 5 日
Roof bar kapalıymış. Gece oda servisinden su istedik gelmedi. Oda temizdi. Temizlik düzen başarılı. Konumu iyi, manzaralı oda güzel
翻譯
住宿方回覆: Thank you for your valuable feedback. At Dedeman Bostancı, we aim to provide high-quality service to all our guests, and we are delighted to hear that you enjoyed your experience with us.We look forward to the pleasure of welcoming you back whenever your travels bring you to this beautiful city of Turkey.Best regards,Arda KARAGULLEGeneral Manager
匿名用戶
高級房
入住於 2024 年 11 月
夫妻/情侶出遊
2 則評論
5.0/10
發布於 2025 年 1 月 2 日
There is nothing inside the minibar, room service just bring foods(cocktails etc. doesn’t offered.), not only toilet reservoir is not working properly but also hair dryer is an ancient thing.
It is not like 5 star hotel. I would give 3 stars.
翻譯
住宿方回覆: Dear Valued Guest,We would like to thank you for taking the time and trouble to write to us regarding your experience at the Dedeman Bostancı Istanbul Hotel.We are extremely sorry about the unsatisfactory level of service that you experienced during your stay and we can assure you that the matter has been thoroughly investigated and will not re-occur.We do hope that we will be in a position to welcome you back at the Dedeman Istanbul Hotel and redeem ourselves.Once again, thank you very much for bringing your dissatisfaction with the levels of service to our attention.Kind Regards,Arda KARAGULLEGeneral Manager
訪客用戶
高級房
入住於 2025 年 2 月
其他
1 則評論
10.0/10
超棒
發布於 2025 年 4 月 8 日
الفندق ممتاز جدا ولكن موقع trip. اسوأ موقع حجزت من خلاله سيئ جدا ويأخذ تقييم 1 من 10
翻譯
住宿方回覆: Thank you for your valuable feedback. At Dedeman Bostancı, we aim to provide high-quality service to all our guests, and we are delighted to hear that you enjoyed your experience with us.We look forward to the pleasure of welcoming you back whenever your travels bring you to this beautiful city of Turkey.Best regards,Arda KARAGULLEGeneral Manager