Horrible experience , my flight was delayed 3 hours and due to terrible traffic in Istanbul My wife and I arrived at the hotel around 8:30 pm. The hotel reception flatly refused and said we don,t have any reservation with them , even though I shown the confirmation email from ******* , they just said that no reservation for us .
I had to go around in other hotels in the area and after checking several hotels I luckily found a room in another hotel.
It was a not a good experience , very rude and unhelpful staff an management of Miss Istanbul Hotel .
翻譯