歐文Studio 102附近住宿

來自布倫達布朗和加布裏埃爾普拉特的很棒的服務體驗!!!!早餐很棒,布倫達非常好,加布裏埃爾允許我在前面停車很短時間,因爲下雨!他們對待我很好,確保我的住宿很棒!!!!!!!!非常感謝你,繼續做你驚人的工作!!!再見,夥計們!!!

作爲萬豪白金,我嘗試選擇有俱樂部休息室的酒店。我總是喜歡晚上的小吃/飲料。出於某種原因,喜來登DFW在晚上除了放麥片粥和水之外什麼也不做。冰箱裏還有蘇打水。俱樂部級的房間很漂亮,餐廳的食物-嬰兒背脊很棒。總的來說,這是一個很好的住宿,但來吧,萬豪,休息室應該在晚上喝點酒/小吃(甚至喝點家常酒)。當我走出休息室時,電梯裏的一個傢伙說:“你一定有特殊能力。我的休息卡不允許我進去。”我告訴他去前台查一下(不是刻薄但不友好的)。

航班延誤了，改住一晚酒店，wingate這家位置方便離機場不遠，很乾凈，到達後電話酒店會有免費接機，courtesy vans這裏等就好

美國達拉斯機場維斯汀酒店， 服務非常友好，機場大巴接送快捷。 酒店非常乾淨舒適！ 電視📺字幕每日與客人打招呼，好好温馨！ 尤其房間內的床被枕頭，超級柔軟潔凈， 碰到它已經睡着啦！房間設施星級配置！ 但是由於中文文字理解 與美國的風俗似乎不同。 預訂中包括二份早餐加二份晚餐的描述， 只是在晚餐消費時，減扣10美元而已哦。 自助早餐，有咖啡牛奶麪包甜包等， 可以吃飽。但 不可能與上海的維斯汀酒店早餐相比的。

房間超大，設施齊全，床鋪，衛浴設施都很新，乾淨。早飯挺豐富。來往機場可坐轉接中巴，10分鐘就到，很方便。

萬怡酒店服務和設施還是比較好的，還有免費的機場接送班車，司機師傅非常熱情

I am an IHG member who regrets staying at this hotel when there are so many other hotels in the area for convenient airport shuttle service. First, the cleanliness of this hotel is some of the worst I have seen in North America for any time of franchise hotel, especially under IHG. The hotel has cockroaches. There was one running through the lobby and the receptionist was unfazed and took not immediate action to take care of it. This is a tell sign that this must be a common occurrence. The elevator and hallways smell of cigarettes. They are not walking distance to anything and do not have breakfast available. The last straw was the customer service. I had to drop my rental car off earlier than I planned to check out. I called to notify the receptionist I was pulling up to the pick up location. She was clearly not listening because she kept asking what direction did you turn when you left the airport. I kept saying I was coming from the car rental location and going to one of the pick up spots she told me to go to. When I missed the first shuttle they called and notified me the guy already left and could not find me. I said I was waiting and they said he was coming but he never came. I had to get on a different hotel shuttle and then walked to the hotel. Then when I needed to check out and take the shuttle to the airport for my flight, I came down requesting an airport shuttle service expecting a wait. I was told it would be 15 minute wait, which I waited in the lobby standing up facing the reception desk while continuing to work. While standing, clearly visible to the receptionist and manager asked if I reserved a shuttle? I was confused because I just reserved one with the same people. They replied saying the driver already came and left and the next shuttle would not be for another hour. I was shocked and asked why I was not informed while by anyone. They just kept repeating he came in and said shuttle. When I asked why the receptionist that was standing at the desk the entire time did not try to get my attention. The second receptionist says she didn't hear it. So clearly, it was possible for someone standing in the lobby could've missed hearing the shuttle driver. During all of this another customer came in and I stayed quiet about my complaints. I asked if I could talk to the manager, I found out the person at the desk was the manager. There was nothing he could do. He did not say sorry. He offered no way to help. He continued to blame me. I felt completely disrespected. The funniest thing is that the manager is providing terrible customer service while standing next to a stand that says we care about your stay. Please think twice before booking this even if it is the cheaper option and you will be there for one night. You can find better or at least cleaner!

酒店位置離機場不遠，是本地人的度假酒店，酒店晚餐是6點才開始，德州人喜歡下午酒，一下午就是點杯白葡萄酒坐一下午所以酒店也有，但我住的房間熱水不熱。跟冷水一下，但是冷水又是刺骨

I'm unclear why some poor reviews. We had an excellent experience. Staff were very friendly and pleasant. Shout out to Hannah on the early morning shift. She was a gem. We arrived around 5am and she was outstanding finding us a room at that early hour even though they were full. Note: shuttle only runs after 7am, and you must call to get it. We didn't use cause so early. Uber was around $15. Great amenities including complementary breakfast everyday including premade omelets, Greek yogurt, eggs, bagels, breakfast sandwiches, waffles, drinks. All day coffee and nice fruit flavored water. Very easy free parking. Walmart, McDonalds, and other convenient establishments walking distance. Not much in terms of sight seeing, but very convenient to airport. Nice free small gym, and free pool (didn't use though looked fine). Comfortable newer rooms with kitchens including microwave, even dishwasher large fridge, and full complement of dishes, utensils. Good free wifi and AC. Overall a great experience despite being very full. Never felt rushed and staff very polite and available.

一切都很好,只是希望他們在房間裏有 USB 接口充電器。