歐文Grande Center附近住宿

I'm unclear why some poor reviews. We had an excellent experience. Staff were very friendly and pleasant. Shout out to Hannah on the early morning shift. She was a gem. We arrived around 5am and she was outstanding finding us a room at that early hour even though they were full. Note: shuttle only runs after 7am, and you must call to get it. We didn't use cause so early. Uber was around $15. Great amenities including complementary breakfast everyday including premade omelets, Greek yogurt, eggs, bagels, breakfast sandwiches, waffles, drinks. All day coffee and nice fruit flavored water. Very easy free parking. Walmart, McDonalds, and other convenient establishments walking distance. Not much in terms of sight seeing, but very convenient to airport. Nice free small gym, and free pool (didn't use though looked fine). Comfortable newer rooms with kitchens including microwave, even dishwasher large fridge, and full complement of dishes, utensils. Good free wifi and AC. Overall a great experience despite being very full. Never felt rushed and staff very polite and available.

一切都很好,只是希望他們在房間裏有 USB 接口充電器。

酒店位置離機場不遠，是本地人的度假酒店，酒店晚餐是6點才開始，德州人喜歡下午酒，一下午就是點杯白葡萄酒坐一下午所以酒店也有，但我住的房間熱水不熱。跟冷水一下，但是冷水又是刺骨

來自布倫達布朗和加布裏埃爾普拉特的很棒的服務體驗!!!!早餐很棒,布倫達非常好,加布裏埃爾允許我在前面停車很短時間,因爲下雨!他們對待我很好,確保我的住宿很棒!!!!!!!!非常感謝你,繼續做你驚人的工作!!!再見,夥計們!!!

很棒的威斯汀住宿!對莎拉的高度讚揚!在達拉斯的威斯汀度過了一個週末。美麗的財產,美妙的房間。房間有免費的水,附近的冰,大堂有一個很棒的飲料/小吃/咖啡區。很棒的餐廳和迄今爲止該地區最好的游泳池。禮賓休息室關閉了,但前台的Sarah爲我們辦理入住,爲我們提供了早餐券,整個週末都非常友好和專業。上週末她多次照顧我們。游泳池的工作人員和游泳池的DJ很有趣,很吸引人。飲料很棒,還有獎金熱水浴缸。Mesa Mezcal的工作人員也很好。早餐很棒!停車場附着在酒店,非常現代的裝飾,距離酒吧,餐館步行1分鐘,步行幾分鐘即可到達豐田音樂工廠。在Yard House吃了晚餐,晚上都喜歡在湖邊散步。我們一定會回到這家威斯汀。

房間超大，設施齊全，床鋪，衛浴設施都很新，乾淨。早飯挺豐富。來往機場可坐轉接中巴，10分鐘就到，很方便。

Despite the long-standing reputation that accompanies the Hilton brand, I was underwhelmed by this location and its seemingly outdated facilities, rooms, and amenities. Upon check-in, we were directed to our rooms on the back side of the building, only to see a sign asking to purchase daily parking. Whether or not that is for the travelers going to and from DFW or not, still required clarification with the front desk who seemed surprised that “free parking” is advertised online when booking. The rooms are the toughest selling point. The air-conditioning unit worked so effectively that the rooms ran very cold and humid causing damp sheets and mosquitoes to pester my every movements. In fact, the humidity and dusty vents gave my father-in-law a sinus infection. The popcorn ceilings made it appear as if I was booked in an antiquated motel. Lastly, water pressure wasn’t the greatest. Where the rooms and staff lacked, the quick access to the toll roads and the greater DFW area was a huge plus.

美國達拉斯機場維斯汀酒店， 服務非常友好，機場大巴接送快捷。 酒店非常乾淨舒適！ 電視📺字幕每日與客人打招呼，好好溫馨！ 尤其房間內的床被枕頭，超級柔軟潔凈， 碰到它已經睡着啦！房間設施星級配置！ 但是由於中文文字理解 與美國的風俗似乎不同。 預訂中包括二份早餐加二份晚餐的描述， 衹是在晚餐消費時，減扣10美元而已哦。 自助早餐，有咖啡牛奶麵包甜包等， 可以吃飽。但 不可能與上海的維斯汀酒店早餐相比的。

I am an IHG member who regrets staying at this hotel when there are so many other hotels in the area for convenient airport shuttle service. First, the cleanliness of this hotel is some of the worst I have seen in North America for any time of franchise hotel, especially under IHG. The hotel has cockroaches. There was one running through the lobby and the receptionist was unfazed and took not immediate action to take care of it. This is a tell sign that this must be a common occurrence. The elevator and hallways smell of cigarettes. They are not walking distance to anything and do not have breakfast available. The last straw was the customer service. I had to drop my rental car off earlier than I planned to check out. I called to notify the receptionist I was pulling up to the pick up location. She was clearly not listening because she kept asking what direction did you turn when you left the airport. I kept saying I was coming from the car rental location and going to one of the pick up spots she told me to go to. When I missed the first shuttle they called and notified me the guy already left and could not find me. I said I was waiting and they said he was coming but he never came. I had to get on a different hotel shuttle and then walked to the hotel. Then when I needed to check out and take the shuttle to the airport for my flight, I came down requesting an airport shuttle service expecting a wait. I was told it would be 15 minute wait, which I waited in the lobby standing up facing the reception desk while continuing to work. While standing, clearly visible to the receptionist and manager asked if I reserved a shuttle? I was confused because I just reserved one with the same people. They replied saying the driver already came and left and the next shuttle would not be for another hour. I was shocked and asked why I was not informed while by anyone. They just kept repeating he came in and said shuttle. When I asked why the receptionist that was standing at the desk the entire time did not try to get my attention. The second receptionist says she didn't hear it. So clearly, it was possible for someone standing in the lobby could've missed hearing the shuttle driver. During all of this another customer came in and I stayed quiet about my complaints. I asked if I could talk to the manager, I found out the person at the desk was the manager. There was nothing he could do. He did not say sorry. He offered no way to help. He continued to blame me. I felt completely disrespected. The funniest thing is that the manager is providing terrible customer service while standing next to a stand that says we care about your stay. Please think twice before booking this even if it is the cheaper option and you will be there for one night. You can find better or at least cleaner!

在DFW機場旅行時,我在這裏住了好幾次,從來沒有遇到過任何嚴重問題。前台人員總是很專業,但有時(在非常忙的時候)他們有點疲憊。考慮到他們處理的大量人員和酒店的規模,這是可以預料的。班車一直可靠,但有時非常擁擠,運行晚。我從未遇到過其他人描述的問題。房間總是乾淨,服務要求很及時。健身房很不錯,但對於這個規模的酒店來說並不特別。由於某種原因,我們上次旅行時,室內游泳池是開放的,但室外游泳池關閉了,無法游泳,儘管90s.溫度很高,我們到酒店住了三天,但從來沒有解釋過原因。不過,池邊的椅子和桌子可以買到。