「這是我住過最差的酒店,沒有之一。
This is by far the worst hotel I have ever stayed at.
房間裏沒有任何飲用水。
There was no drinking water provided in the room.
你在房間裏有任何需求時,根本打不通他們前台的電話。
Whenever I had any request, the front desk could not be reached by phone.
任何事情你都必須親自下樓去前台通知他們,而且速度非常慢。
I had to go down to the front desk in person every single time, and even then, response times were extremely slow.
房間裏的空調非常難以調節温度,操作系統設計混亂,不知道為什麼要這樣設定。
The air conditioning system in the room was incredibly difficult to operate, and the controls were confusingly designed — I have no idea why it was set up this way.
這已經導致我嚴重感冒。
This directly led to me catching a serious cold.
當我告知前台我已經感冒時,他們沒有直接告訴我怎麼調節温度,而是讓我等待工程部。
When I informed the front desk about my condition, they did not provide clear instructions on how to adjust the temperature — instead, I was told to wait for the engineering department.
退房時,即使我手裡拿着按金單,她們仍然用各種理由不退按金,而且之前也沒有告知相關規則。
At checkout, even though I had the deposit receipt in hand, they came up with various excuses not to return my deposit. They never informed me in advance of the refund policy.
即使通過Trip(攜程)也根本無法聯繫到酒店,完全無法溝通。
Even through Trip.com, it was impossible to get in touch with the hotel — communication was completely blocked.
如果你入住這個酒店,你會被氣死。
Staying at this hotel will drive you mad with frustration.
這家酒店在客房服務、溝通效率和訊息透明度方面存在嚴重問題。
This hotel has serious issues with guest service, communication efficiency, and transparency.
絕對不推薦入住。
I do not recommend staying here.」
蒋蒋龙翔 Noé強烈推薦的地方,很不錯很舒服,房間很乾淨,食物也超級好...
這是一個非常好的體面酒店,工作人員總的來說非常樂於助人,雖然確實有時他們做事有點慢,等待45分鐘以上才能得到吹風機或30分鐘以上才能在游泳池裏沒有人喝雞尾酒另外點飲料...
但是食物在2樓的自助餐廳特別不錯,早餐也很棒,服務一般都一流,但是如果你是吸菸者,隨時準備上下樓,因爲房間完全禁止吸菸,唯一的吸菸區有點可笑,一個在舞廳的車庫,另一個在C A S I N O。
C A S I N O沒有常見的遊戲,如撲克或普通輪盤賭
訪訪客用戶My partner and I stayed for 2 nights
PROS:
1. Great location very close to shops, 7-Eleven, and even a nearby ****** if you're into that.
2. Exceptional cleanliness big compliments to the Housekeeping team!
3. Comfortable bed and pillows very cozy.
4.Nice amenities provided: 2 bottled waters, dental kits (toothpaste and 2 toothbrushes), a comb, 1 shampoo sachet, and a small bar of soap.
5. Front desk security is excellent. Every time my partner left the hotel, they confirmed who was with me. Great job on ensuring guest safety.
6. Affordable choices of food from hotel menu and it was really taste great. 😋
CONS:
1. The front desk staff who checked me in didn’t seem very hospitable honestly, it was my first time experiencing that. I requested a room not near the elevator, but she still placed me next to it. The first room we were given had a non-functioning AC. I didn’t catch her name, but I think she could benefit from additional training in customer service.
2. Not ideal for light sleepers like me the walls are wooden, so you can clearly hear people in the next room talking, and unfortunately, even groaning and moaning during *** (yes, really!). 😩
3. The first room we were given was on the third floor, and it was terrible you could hear people singing karaoke in another room, which made it really hard to relax.
OVERALL:
The stay was just satisfactory. I’m glad I brought my earplugs they helped reduce the noise around me. Big thanks to the manager who helped us move to a new room on the 4th floor and even extended our checkout time, since the front desk didn’t check us in properly at first but still you can hear noise to the next room but not really loud unlike the first room we had.
I didn’t catch the manager’s name because I was so exhausted and just wanted to sleep after our long trip from the north to Manila. We waited around 10–15 minutes for the new room to be ready because housekeeping was still cleaning it, but that was okay. Thanks to him the manager for the assistance!
Front desk staff service - Good 🙃 (PLEASE SMILE and BE FRIENDLY)
Housekeeping service - SUPERB 😍
Food - GREAT
Frond desk Manager - Very nice of him for doing a great job 😊