「Everything is great. The location, the services, the facilities, the cleanliness all is good and satisfying. I've encountered some issue whereas the hotel has double charged me (prepaid through Trip & at the receptionist). However, the issue was solved quickly and they have refunded my money. Thanks to customer service from Trip and also to the hotel.」
「Can say all quite good. Other than the Rm50 advance fee. Most of the hotels nowadays are not taking advance if you booked by online apps like agoda and trips. They should have mentioned in the description so we can go prepared」