文冬有Wi-Fi的飯店

I stayed at Crockfords Hotel Genting in early October 2025 and was genuinely disappointed by the level of service — especially for a hotel that claims to be Malaysia’s leading luxury property. On 3 October, I approached the concierge Duty Manager around 9:40am regarding the hotel Wi-Fi, which kept showing an “invalid credentials” error. Instead of taking the initiative to verify the problem — which turned out to be something as simple as incorrect login details given at check-in — he insisted that the IT team would need to come into my room to fix it. Later in the day, another staff member resolved the issue within minutes by simply checking the credentials. It’s baffling how the Duty Manager couldn’t do something that basic. Throughout my stay, I also noticed that many of the staff seemed lost and unsure of how to handle simple situations — almost like the blind leading the blind. There was a clear lack of coordination and communication among them. The breakfast experience was another major letdown. I had breakfast there for three consecutive days, and throughout, the food was never hot — the noodles in soup were the only consistently warm item served. To make matters worse, the staff did not communicate properly among themselves. On one morning, we were told to wait while a table by the window was being cleared for us. After waiting a good five minutes, another group of guests was allowed to take the exact table we were waiting for. The explanation given was simply that “the other guests wanted the table.” Completely unacceptable for a hotel of this supposed calibre. The only saving grace was the Duty Manager working on 5 Oct and overseeing the breakfast buffet, who was attentive, proactive, and took the initiative to check if guests needed drinks or assistance. His professionalism truly stood out amidst the confusion elsewhere. For a hotel that boasts winning the Forbes Travel Guide 5-Star Award seven years in a row, this experience was frankly a joke. The gap between Crockfords’ reputation and its actual service standards is staggering. Truly disappointing and nowhere near what one would expect from a so-called luxury hotel. PS: At least the view was great.

這是我們第三次回來入住了，每一次都有很不錯的體驗，所以還是決定再次選擇這裏。 首先要稱讚服務人員，整體服務態度非常好，每位員工都很有禮貌，也很願意提供協助，讓人感覺賓至如歸。環境方面也非常舒服，空氣清新，天氣涼涼的，非常適合想要放鬆度假的家庭。 這裏特別適合親子家庭。Cafe旁邊就有一個大草場，家長可以一邊享受美食和咖啡，一邊看着小朋友在草地上奔跑玩樂，非常愜意。還有一個恆温泳池，小朋友玩得非常開心，即使天氣較涼也能盡情戲水。 房間方面，床鋪舒適好睡，晚上能夠獲得很好的休息。不過如果要提出一點建議的話，房間的衞生細節還有進步空間，希望未來能夠再加強清潔品質，讓整體住宿體驗更加完美。 總體來説，這裏依然是我們會願意再次回訪的住宿地點。環境優美、服務優秀、親子設施完善，非常適合一家大小來度過輕鬆愉快的假期。😊

房間很乾淨，高樓層，窗景看山，舒服，唯有枕頭太高睡到一半躺平，床挺好睡，停車場有直通酒店電梯方便性高，早餐多樣化，可惜蛋煎的區域是先煎起來放著，冷的就扣分，面可以自己DIY煮，還蠻好玩的，麵包類口感不錯，水果也可，吃了3盤，總體來說，若在來雲頂，會再來住的。隨在半山區還要再進去較偏，不過開車到出去很多店鋪吃飯那，約6分鍾，我覺得這不影響，不過要有車才是方便

這間位於雲頂 Swiss Hotel Genting Highlands 的住宿體驗一直都讓我非常滿意。房間舒適整潔，讓人一進門就能放鬆下來。地理位置更是加分，坐落在 Gotong Jaya 的心臟地帶，周邊美食與便利設施齊全，出入都非常方便。 多次入住，品質始終如一，是一間值得信賴、也會讓我一再回訪的好酒店 👍

.Antara 整體環境優美，空氣清新，周圍綠意環繞，居住氛圍寧靜舒適。項目設計現代，公共設施完善，保安管理良好，無論是自住還是度假都十分合適。涼爽的氣候和開闊的景觀是其一大亮點，讓人能夠遠離城市喧囂，享受更放鬆的生活節奏。 同時，項目地理位置便利，前往周邊景點和商業設施較為方便。不過，週末及假日期間車流量較多，房價和管理費也相對偏高。總體而言，Antara 兼具居住品質與投資價值，是一個值得考慮的優質住宅項目。⭐️⭐️⭐️⭐️

嗯，怎麼説呢，這個價位想要好的服務好的環境好的設施是不可能的，但是這個價位來説還可以，就是房間有一些潮濕味道，我是在奧特萊斯逛的時間比較長，所以不想住在山上就住在了附近選了這家便宜的酒店，不過也就是晚上呆幾個小時也就無所謂了，房間倒是挺大的很大，又有客廳還有兩個房間，不過我衹帶了一個小孩子，也沒用上那個小的房間，小的房間沒有窗户很潮濕，應該住人也不太舒服，不過大房間還還可以，床很大，房間也很大，還帶衞生間

最好的酒店..最後一刻沒有預訂,運氣德不再空了..吃的很好..

這個地方太棒了！ 😍❤️ 我們超級喜歡這裡！從窗戶望出去的景色美極了！ 😍❤️ 工作人員非常熱情友善。入住和退房都很方便！飯店非常乾淨寬敞。飯店被霧氣籠罩，非常漂亮！ 🌬🍃 飯店裡有很多餐廳！在附近搭計程車和搭公車都很方便，價格也很實惠。這是我住過的最好的酒店之一！強烈推薦，我一定會再來的！非常感謝楓葉之家酒店和所有工作人員！ 🥰🙏🙌❤️🇲🇾🇵🇭

酒店景色非常優美。 服務一流，最喜歡的餐廳是位於一樓的中餐廳。 我們對每天的客房清潔服務非常滿意。 繼續保持！ 😍😍

第一次自助入住。總體來說房間打掃的很乾淨。新設計。但是廁所有氣味,從別人的房間很吵,因爲說話太大聲了。