發布於 2025 年 1 月 13 日
Marcos 305
Villa Tortorelli is a charming mix between a bed-and-breakfast and a hotel. My experience here was mostly positive, and while there were a few minor issues, I could tell that the staff genuinely does their best to run the villa as smoothly as possible.
Check-in & First Impressions
The first thing to note is that the villa is designed to work with automated check-in processes, which is great for most travelers. However, it could be better explained to future guests to avoid any confusion. Not everyone will have a working phone or data plan when they arrive in Italy, and it’s important for the villa to have a backup plan in case guests are unable to connect.
One simple suggestion would be to provide Wi-Fi access at the entrance of the villa and share the network name and password with guests before their arrival. This would make it easier for everyone to access the automated system without any issues.
Room & Comfort
I stayed in the Deluxe Suite, located on the first floor of a three-story villa, right next to the breakfast room. At first, I was concerned about noise, but the thick, heavy door completely blocked any sounds from the breakfast area. I never heard a thing in the morning.
The room has blackout curtains that provide great privacy and darkness, which I really appreciated. The bathroom was newly renovated with luxury finishes, including stone walls that give it a high-end feel. The room was clean, and the daily housekeeping service kept everything spotless, with fresh towels replaced daily.
One of the standout features of Villa Tortorelli is Karen, the person in charge of breakfast service and housekeeping. She is incredibly attentive and hardworking. She ensures that guests are well taken care of, and the breakfast is always well-prepared and served hot. Honestly, if they lose Karen, the villa would lose two stars in reviews. She is one of their greatest assets.
Breakfast Experience
The breakfast service was excellent. The food is prepared fresh every morning, and Karen makes sure there is always a variety of hot and cold options available. The breakfast room is cozy and inviting, with plenty of choices to start your day off right.
The Villa’s Atmosphere & Location
The villa is peaceful and surrounded by greenery, making it a relaxing place to stay. It’s also within walking distance of all the major tourist attractions in Florence, which makes it very convenient for exploring the city.
One Minor Issue
The only negative point during my stay was that the room felt quite cold when I first arrived. However, I reached out to the WhatsApp help service, and the heating system was adjusted quickly. Within a short time, the room felt much warmer and more comfortable.
Final Thoughts
Overall, Villa Tortorelli is a great option for those looking for a peaceful, well-located stay in Florence. The automated check-in system could use some improvement to avoid any potential issues for guests without a data plan, but aside from that, the rooms are clean and comfortable, the breakfast is excellent, and the staff is very attentive.
Would I stay here again? Yes, especially for Karen’s service and the peaceful villa atmosphere!
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每晚起價:OMR66
發布於 2025 年 10 月 10 日
訪客用戶
飯店服務人員很好,環境也很好.
早餐很好吃,房間很舒適、洗澡水溫正常.
一開始進房間消毒水味道比較重,其餘沒有問題.
離車站很近,樓下有家樂福超市.
很完美的一家飯店,大推薦👍
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每晚起價:OMR30
發布於 2025 年 10 月 29 日|家庭房
悠長 旅遊 日記
MH Florence Hotel & Spa位於佛羅倫斯市中心,僅步行2分鐘至Santa Maria Novella火車站,交通便利,鄰近烏菲茲美術館與老橋,探索文藝復興古城輕鬆自在。酒店現代新穎,房間寬敞潔淨,配備空調、迷你吧與陽台,隔音佳,睡眠安穩。Spa區超讚!室內泳池、桑拿、土耳其浴與芳療按摩讓身心徹底放鬆,屋頂露台360度景觀,享用雞尾酒賞夕陽美景。早餐豐盛多樣,新鮮蔬果與義式咖啡讚不絕口。服務人員熱情親切,總是細心協助,無論購票或餐廳預訂皆無虞。整體CP值高,強烈推薦給首次造訪佛羅倫斯的旅客!
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每晚起價:OMR44
發布於 2026 年 3 月 16 日
訪客用戶
酒店位置很好,對面就是火車站。就是剛定就降價了,和攜程反映後,客服馬上補了差價。寄存行李的時候,前台也是推銷30歐升級大客房,我們沒啥行李就沒升級。客房確實不大,主要廁所的門開起來有點轉不開身,應該改成移門。看的見的地方都蠻乾淨,就是杯子桌面都有許多浮塵。提供了燒水壺茶包等,沒有提供免費水,水壺裡有很大水垢,沒敢用。早餐比較簡單。總體性價比可以。
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每晚起價:OMR28
發布於 2026 年 5 月 3 日
Aoliweierfengzhijingling
大大超出預期,本以為老建築裏面的酒店破舊不堪,沒想到房間裝修的很好,麻雀雖小五臟俱全,住着很舒適。
前台美女小姐姐服務特別好,上午房間空出來就直接讓提前入住了,全程有問必答。
早餐廳窗外就是景點的佛羅倫薩風景,能看到教堂圓頂,和非洲過完冬天遷徙回來的雨燕。
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每晚起價:OMR23
發布於 2024 年 8 月 7 日
訪客用戶
優秀的位置、優秀的位置、服務和服務,包括早晨的接待員,他能說西班牙語。他的友和注意力:有游泳池,雖然小,但卻能在夏天,而且他熱情,這也是值得考慮的重要問題。我還讀過他們沒有提示沒有電,而且像我們一樣,很多案件都把你送到二樓,但他們也會把你的包放下。
毫無疑問,我下次去佛羅倫薩的旅館會重複的。
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每晚起價:OMR49
發布於 2024 年 8 月 4 日
訪客用戶
地點很好,距離車站7分鐘,距離Uhutzi博物館10分鐘,但沒有飯店的招牌,所以很難找!雖然我站在10米外,但來來回回都找不到。我按了對講機,把它打開,上了三樓,終於辦理了入住手續。房間很可愛,當我告訴他們我一大早要出去吃早餐時,他們靈活地回應說:“你可以讓早餐店給你做,並在前一天送到。”提供淋浴設施、冰箱和瓶裝水。當您離開房間並上一層時,您會發現一個共用露台,可以欣賞古城屋頂的景色。如果入住順利的話,這是一個非常好的住宿。
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每晚起價:OMR34
發布於 2025 年 3 月 9 日|經典大床房 - 無障礙
訪客用戶
這是佛羅倫薩一家非常令人滿意的酒店!房間很乾淨,床上用品氣味很好。床真的很舒服,我睡得很好。早餐的水果也很美味。浴室雖然有點小,但大多數歐洲國家都是這樣的。佛羅倫薩是一個小城市,所以我們從酒店步行到市中心。距離火車站也只有幾步之遙!
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每晚起價:OMR98
發布於 2025 年 6 月 22 日
訪客用戶
從機場很容易到達,與車道很好連接,也許房間能有更好的聲音聲,但總體而言,體驗很好。
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每晚起價:OMR19
發布於 2022 年 9 月 8 日
訪客
最美麗、安靜寧靜的地方,自助早餐很棒,景色令人歎爲觀止,工作人員走過去,謝謝Andrea,其他客人友好,每個人都很開心。喜歡它想回來更長的住宿。游泳池也不錯
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每晚起價:OMR29