「Lovely clean hotel. Very comfy beds. Breakfast was good.
Reception staff were pleasant. Driver was the friendliest.
Was a good stay but I wouldn’t say it wowed me and felt staff could’ve been more attentive. Also lack of room service, evening snacks, fridge, tv channels, alternative pillows etc.
also hotel said they didn’t receive my special requests I’ve added to the trip booking which meant the birthday we were celebrating was overlooked.」