阿爾薩斯有Wi-Fi的飯店

New fantastic hotel near to the center of the city. Sophisticated design, great cosmetic (special thanks for the hear conditioner), big enough room, really good breakfast, silence and comfort. Will recommend it to all my friends who goes to Strasbourg.

位置好，過了橋就是聖母大教堂。不過自駕的話，酒店附近衹有特許車輛才能進入。 在歷史建築上改建，外露木建築很有特色，體驗不錯，雖然沒有電梯，有職員主動幫忙拿行李上樓。 斯特拉斯堡路邊停車很貴，3.5歐一小時；酒店停車場30歐一天；酒店介紹了附近的停車場，停了約16小時，16歐。

AVOID AT ALL COSTS as this hotel is not worth the money or trust from its guests. I stayed at Le Grand Hôtel Strasbourg from October 5–6, 2025 (Room 317). What happened that night was unacceptable for any hotel, let alone a three-star one. At around 2:00 a.m., I was abruptly awakened by loud knocking. The man outside refused to identify himself, only saying, “You called for something; I’m bringing it to you”. I hadn’t requested anything. He refused to give his name, and I couldn’t confirm who he was with no peephole. He then asked, “Are you a Chinese man in Room 317?” I am a Chinese woman travelling alone. When I said no, he replied, “Oh, maybe you exchanged rooms, or maybe someone made a joke” and left. I tried to call reception using the bedside phone, but it was broken. I then used my mobile to call the number on Google Maps; the same man answered, confirming only then that he was a hotel employee. He said a “Chinese man” had called asking for help, said he was in 317, and asked the receptionist to come because he had disabilities. Instead of verifying this request (which in the end turned to be from a guest in ibis hotel), receptionist simply checked the hotel system, read my full name aloud, assumed it was correct because it “looked Chinese”, and came knocking at 2 am. When I asked whether he confirmed the caller’s name, he said, “We don’t usually ask the names of our guests”. He also refused to tell me his own name. Only the next morning did the manager say his name was “Francis”. When I asked for his surname, she replied, “That’s the name he goes by here”. This entire event shows serious failures in safety, professionalism, and privacy: -No night security protocol; staff knock on guests’ doors at 2 a.m. without verification. -Broken in-room phone and no peephole reflect clear safety risks. -The employee failed to confirm the caller’s identity. -He accessed and disclosed my full name aloud, a privacy violation. -His assumption that a Chinese name equals a Chinese man reveals racial and gender discrimination. -He tried to distribute the responsibility to me, someone woken up BY him, instead of apologizing. GOOD NEWS: The manager’s vague answer about his identity shows the hotel's good protection of personal privacy. It's just the privacy had nothing to do with its guests. Because of this, I spent the night feeling unsafe and could not sleep until 4 a.m. I have neurasthenia, and being awakened like this caused serious distress. The next morning, the reception manager admitted that proper protocol requires checking a guest’s name before approaching their room — meaning this employee ignored standard procedure entirely. She kept repeating, “this is the first time this has ever happened to us”. This statement once again showed the amazing corporate culture of this hotel: distributing their responsibility onto innocent guest. She tried to make the incident seem as an isolated case rather than a systemic issue. But if their training were truly professionally standardised, such a mistake could never have happened. The whole thing WAS a systemic problem: poor staff training, lack of supervision, and disregard for privacy and guest safety. The hotel was unable to distinguish between internal and external calls, meaning they can’t verify where a call comes from. If the man at my door had not been an employee, I would have had no way to protect myself. Guests deserve safety, transparency, and respect — not fear, negligence, and discrimination. Until this hotel takes responsibility and implements real safety measures, there will still be danger of another guest being disturbed at 2 am, there will still be invasion of privacy by its staff, and there will still be chances of wasting your money only to get no rest over night and mental distress.

連續住了幾晚，看着它的評分從3.9升到4。確實，公寓與一般酒店不同，當然4星際的德國城際酒店現在也不搞衞生了，價格還高，房間還小，所以衹要不是期望高的還是很接受的。

這家旅館很特別──床位分佈在兩層樓的同一間房間裡，營造出安靜的環境。地理位置也十分理想，距離斯特拉斯堡的景點和巴士站都只有幾步之遙。衛浴寬敞乾淨，男女分開。旅舍裡還有個酒吧，可以在那裡等候辦理入住或退房。工作人員非常熱情周到——我退房當天早上熱水供應不足，沒辦法洗澡。下午問題解決後，他們給了我一張熱水卡，我很快就能洗澡了。我強烈推薦這家旅舍。

除了去酒店的路上在施工，其他都很棒！離市中心不遠，步行四分鐘就有公車站！我特別喜歡房間裡有微波爐和吹風機！前台工作人員也超友善！最後他們甚至用韓語叫我“顧客”，這讓我在史特拉斯堡留下了美好的回憶。

先說優點吧。飯店毗鄰火車站，但需要注意的是，您可以聽到火車的聲音。您無法搭乘電車直達，有時需要步行。 房間裡有微波爐、水壺和爐灶，但餐具很少。沒有吹風機和熨斗。房間比較舊，爐灶上方沒有抽油煙機，家具因潮濕而膨脹，而且相當凌亂。插座也壞了，顯然飯店維護得不好。 廚房水槽的排水不暢，我只好用浴室的水槽洗碗。 就這個價格而言，房間價格非常昂貴。 照片中，我取消了有箭頭的房間。

酒店位置就在城區中心，去小威尼斯特別方便，酒店樓下也有很多餐廳可以選擇。距離火車站稍有距離，有大件行李建議還是打車前往。衞生間很大但房內設施一般，有年代感，房間隔音一般。

房間大，乾淨。設備齊全，廚房裡廚具齊全，GAS爐，在7樓頂層，有個大露台，可以露餐，看風景。位置在市中心，景點多在15分鐘步行範圍內，5分鐘步行可到大超市。房東很熱情，準時來接我們入住，有車庫。就是備用被子沒有多。

有廚房的飯店嗎？ 有很多毛巾，冰箱裡甚至還有一個風扇，這很好。 提供水槽、微波爐和電磁爐，讓您可以自己烹飪。 還有一個露台，所以氣氛很好。 白天接待處的女員工非常友善... 晚上見到的那個黑人老頭為什麼這麼生氣？ 如果客人不知道某件事，你為什麼不好心地向他們解釋呢？為什麼對他們大喊大叫？ 第二天更是精彩。 我租了一輛車，需要停一天。 儘管停車場是空的，但他們告訴我把車停在街上，因為沒有地方停車。 另外，當我們在等電梯時，他從我們身後走過來開始破壞箱子，發出很大的噪音。 我從第一天起就以為這是種族歧視，但它確實讓我感受到了種族歧視~ 他們說白人歧視黑人，亞洲人歧視亞洲人。這個人讓我親身體驗到了這一點。 我真的很生氣，但因為我身邊還有一群人，所以我就不再管了。 如果不是那個老黑人，這篇評論就會是五星。 我非常喜歡它，所以我又多住了一晚… 因為那位老人，我留下了遺憾的評論。