戈侖有Wi-Fi的飯店

「我們通過Trip.com一共訂了5晚,可惜其中3晚因房間嚴重問題不適合適當休息。 衛生間裏傳來一股極其濃烈難聞的氣味,持續了很長時間。我們多次向前台報告問題,並通過電子郵件與酒店聯繫,但不幸的是,這個問題沒有得到充分的解決。 氣味太濃了,當我們離開酒店時,我們的衣服和個人物品吸收了難聞的氣味,以及用來試圖掩蓋的空氣清新劑的強烈氣味。 我們完全理解,技術問題或難聞的氣味不一定是酒店直接造成的,但我們認爲,妥善、及時處理這樣的問題是酒店的責任。 我們訂了這家酒店是爲了放鬆和享受假期,但不幸的是這是不可能的。這特別困難,因爲我們和8-year-old孩子一起旅行,我們的睡眠嚴重打擾了3晚。 儘管多次報告問題,但我們在入住期間沒有得到酒店的任何補償或適當的解決方案。 早餐我們也失望,我們發現選擇非常有限,重複,我們認爲不符合我們合理期望的5-star酒店的標準。 總體來說,我們覺得入住期間的服務質量和條件與5-star酒店宣傳的標準不符。」

「還不錯的 酒店有自己的海灘和游泳池 還有沒寫上去的雙人晚餐，烤肉非常好吃 不過到的那天下了大雨，所以海灘方面的體驗沒有體驗完」

「Nice hotel and beautiful serenity but the noise from traffic outside is too much and prevents sleep especially at night despite closing blinds, windows and doors. We got our room swapped for this reason but still didn’t block the noise.  Noisy environment not for light sleepers like me.」

「至尊酒店真的超出了我的期望。從房間到工作人員的溫暖的每一個細節都反映了卓越的款待。海景令人歎爲觀止,設施一塵不染,早餐的傳播提供了當地和國際選擇的完美平衡,測試絕對令人驚歎。 讓我的住宿脫穎而出的是團隊的專業精神和友好。他們總是準備好幫助,無論是當地推薦還是安排小接觸,讓我感覺作爲客人的價值。我會毫不猶豫地推薦這家酒店給任何訪問杜勒斯的人,無論是休閒還是商務。這是舒適,質量和地道的阿爾巴尼亞熱情好客的理想融合。如果我能增加更多的星星,我會😀」

「優秀」

「Feedback Following Our Recent Stay Dear Management team, I tried to enjoy the stay but there were items that were very unprofessionally done. In our toom the TV was on NO signal were i reported it 3 times and then i gave up. Bathroom mirror light was not working with wires coming out from behind the mirror which were dangers. In the room there was no rack were you put the luggage we have to put it on the floor and we need to neel on the floor get out our items from my luggage (a person of 62 year old). We were at the 2 second floor and smell of rubbish was coming from the lifts shafts and from the stairs mostly all 6 days in the hotel. Food was Good but it need to get better with better training. I could see in a particular days the team was driven well and in order other days everything with the flow. At the entrance there is a pool on the left side but when you swim or walk in it pool bed tiles come out and missing this is very unprofessional work of upkeep. THe main pool which is the most centre of attraction which is nice and good they never hover the pool floor, when move in it you can feel the dust gravel under your feet. Waiters in the bars in some days were so exposited working for long hours in the hot environment staff cant stay for long time in such conditions. Pool floor deck needs high attention in the main whole they got tiles broken and not leveled you can easily get an accident. Wifi in the pool areas were not all supported and in the areas that were reached the banquet of internet was low. I work in hospitality and to improved your standards the management team need to go to the table and start working in the areas to get better and more profenialy. Serving the clients is not an easy job but there this that can make you all better and in higher standard. I'm not saying that everything was wrong but to get high level the management team need to work on several areas as i mentioned. I am not write this to make you feel bad but you have a wonderful place but with the new competitions around you can lose the market and the clients so start making yourself better and all staff work in teams with good strategy and results. At the end I don't need any compensation but its can help you be better. Regards, Grech (CEO in hospitality) I will not upload photos I don't want any harm. But I you need to seen on what i was referring I will send these to the management only.」

「Beautiful hotel on a hill. Very friendly and courteous staff. Also very helpful in help you secure taxis for trips.」