「Newly updated interior of room, fresh paint, new flooring, updated bathroom fixtures. Very comfortable bed and fresh linens. Breakfast included was well stocked with many options. Would 10/10 recommend.」
訪訪客用戶Visited the hotel for our family reunion. Have visited in the past. Starting with the good. Cindy was the best. We were going to arrive a day early. Cindy was very helpful and ensured the we could adjust our reservation and arrive a day early and keep the same room. Very happy with Cindy and her ability to assist. The breakfasts were good, clean and well stocked.
Now for the not so good. We were told room service would take place after 3 days. After our 4th evening we asked room services when our room would be done. They informed us we were on the list for the following day. We were given two towels. Next day, no room service. We again asked room service staff when our room would be serviced. They said they do the rooms once a week. Maybe a lack of communication. We did get fresh towels later in the day. The area in front of the hotel had tables and chairs to relax and meet. The bases of the tables contained cement. The cement was breaking up and bits of cement and dust was everywhere. It was never swept away the entire time we were there. My family had finished breakfast and we wanted to chat with the manager about some of the issues we were experiencing in the hotel. When we asked the receptionist we were told we could chat with him “if he had time”. We waited for more than 30 minutes in the dining area and he never came to us. We had used the same hotel in the past for family reunions but the place seems to have been going downhill.
匿匿名用戶Third time staying here. We love the separate bedroom option at this hotel which is a rare find. We were disappointed the bacon jalepeno popper omelettes were no longer offered at breakfast bar. They were always sooo good and one of the reason we returned. Libby is beautiful, great spot to hangout outside of the room. Gym was great with upgraded equipment. Pool was a bit too cold this time unfortunately and not as clean as we hoped. Would definitely recommend this hotel to others.
訪訪客用戶The room was very dated and had a musty odour. we booked a smoking room but werent expecting it to have cigarette burns and stains on the bedspread. Pillows were very thin. There was tissue shoved in the hole of a second door. There was a light coming from inside the bathtub drain. very strange?? No table lamps. Only one receptacle outlet behind the beside table. The fridge was only cool and had puddles of water inside.
The air conditioning worked well and the T.V. had a good channel selection. I wouldn't book at this place again.