Pros:
Secure parking
Good food
Good views of the valley from roof terrace
Clean, large, modern room
Friendly, helpful staff
Cons:
Few insects in the room
Not as close to the centre of Shimla as I expected
Resort is beautiful and quality of service and food is quite good. My family enjoyed the stay. Excellent play area to keep kids happy. My child enjoyed the trampoline jumps. Staff is polite and helpful. Only critical issue: in-room tv set-top box was not working. This is not acceptable as t20 world cup is on-going. It could not be fixed even after repeated complaints. And watching matches on projector (without sound) in common area is not a good experience. These basic things must be resolved promptly. Another issue: springs in bed mattress would make too much noise even during small movements, disturbing sleep. Caution point: accessibility to the resort is poor. Last 1. 5km road is very narrow and mostly unpaved. Need to be cautious while planning trips particularly in monsoon season. Also, it's quite far from kasauli town (about 30min drive one side, so if multiple site seeing is planned, this resort may not be the best location to stay.
訪訪客用戶The hotel was very good. Quite luxurious. Neat and clean. Friendly and helping staff. Gaming zone was also nice. The food was average. The room was huge and spacious. The bathroom was also very spacious. The view from the balcony was amazing! suggestions: they can add an ac as it is getting hotter these days. The see-through glass window can be omitted. The balcony of family room should have a few extra chairs. Altogether, the was very nice. Thank you.
訪訪客用戶Our stay at Kasauli Exotica was really enjoyable. The staff was very courteous and helpful at all times. The food was extremely well made. The rooms were warm and the balcony was a cherry on the cake as we could enjoy the beautiful view.