印第安納波利斯凱悅飯店

Great location, Great view. Expensive rooms, expensive parking. Nothing was included like other hotels, such as breakfast. You also had to pay $65 per day to park your car there (valet) or you could park it yourself for $45 for every time you came in.

The property needs to have detailed cleaning. The baseboards the corners behind the bed was extremely dusty and dirty. I dropped my phone behind the bed and I was appalled.

The eagles nest restaurant has an idiosyncratic understanding of “business casual” that is strictly enforced and undisclosed

Expected luxury, got basic Due to construction, getting to the hotel took a very long time. Took 20 minutes to drive 2 blocks. Self-park is an underground labyrinthine nightmare with thr worst system for entrance and exit. When I went to my car late that night, there were sketchy people walking around looking into cars. It felt very unsafe. Because i didn't pay valet rates, there was no one to help me with my luggage. The bathroom didnt have a ventilator fan, and the refrigerator was tiny and didn't have a freezer, so there was nowhere to keep my ice packs frozen. The ice machine on my floor was broken. The bed was uncomfortably firm. There was loud street traffic noise until midnight. All in all, I was hoping for a night away where it felt like I was being looked after at a nice hotel. Instead, I was left irritated and feeling like I overpaid for a very basic experience. The very next night, I stayed at a Hyatt Regency in Indianapolis and had a much better experience. This one just doesn't deliver better-than-average and is not worth the price. The only benefit was that it was an easy walk to Lucas Oil Field.

It’s kind of a weird hotel in that phone of the rooms have a view to outside. You literally have no idea what’s happening outside into the world. Rooms are clean, nothing special. We came in for the WNBA all star game and it was totally convenient to Gainsborough. If we went to Indy again, we’d try somewhere else.