泰梅水療飯店

Where to start?? This hotel is probably one of the worst hotels I have ever stayed in. On arrival, our room was shocking. Twin bedroom had a very strong smell of smoke, was tiny, walls badly marked and bathroom dirty. Bed linen was clean, but the bedspread on top was old and featured many cigarette burns. No shower screen and shower curtain was not big enough. I managed after some discussion to arrange a room swap. 2nd room was marginally better however the bathroom was very dirty. The shower screen was rusty, and the tiles were terribly marked. The bottom of the bathroom door displayed water damage. The wall fixed hairdryer would not blow out a candle, never mind dry hair. No kettle. The safe was not secured to the furniture!! Rooms were serviced daily, but all this entailed was 1 bin being emptied and towels changed. We were here for 1 week!! The food in this hotel is quite frankly awful. Cold, bland, and repetitive. There is no toaster at breakfast and rude, unhelpful staff. Despite having dinner included, we were forced to eat out every night at additional expense. Cockroaches are common sight in this establishment! The bar closes randomly even when filled with customers. Despite no smoking signs across the hotel, people disregard these and smoke freely. All our clothes were polluted by this smell. One member of staff who tried his very best to assist us was Ermin. He was the only member of staff who looked to be helpful and friendly. I would not recommend this hotel.

Do not trust this place! You and your family can get physically abused on their premises and not only will staff not intervene/call police, but they will give false statements to the police. Extortionately priced for what is poor and outdated services. Getting pestered to pay in advance, and not being provided a refund if leaving early due to the mistreatment. A place of low morals. Enjoy your "success" while you can, because in the end when Justice is served you will surely regret it.

Very unsafe place. The staff and people there are extremely unprofessional and unfriendly. It is not a clinic or a safe place to stay. They mistreat elderly people and show aggressive behavior towards random individuals. If you are looking for safety and proper care, avoid this place. I strongly advise against going there

Terrible place, rude people, trashyard fr , do not visit this place , terribly unhygienic dirty and shameless rude people, the gym is trash too, everyone is mean. The rooms are dirty, flies are everywhere, washroom is horrible. Search a good place somewhere else, never come here.

I expect a certain level of courtesy and professionalism at a hotel of your reputation, and this experience was disappointing. I would appreciate a response addressing this issue and information on how you plan to ensure better customer service moving forward.

These people are scum bags, their treatment is terrible I would really recommend you just go somewhere else, because these people don't even care about you just the money you're going to pay, don't trust these people, they even helped their own friend that beat up an old man try to beat up another old man