Where do I begin. Let’s start with the positives…the location is central and the staff was very nice. The hotel however was awful. Run down, dirty, and way past its renovation date. We paid $2400/night for the “penthouse” which was borderline criminal. Filthy grout lines, burn marks on rug, weird bathroom setup with no counter space. There were countless items in the room such as lights and buttons that were broken. The view was nice but the patio was run down and parts of the deck falling apart. Beware this is not a 5 star hotel nor is the service. Our stay started with missing a connecting flight and missing the first night. We gave the hotel plenty of notice but they charged us full price and offered no concessions whatsoever despite me asking the manager if she would work with us if we extended our stay. Despite paying for the first night the room was 100 degrees when we arrived and took over an hour to cool down. It was infested with at least 5 flies. Lastly the pool setup is tiny and the restaurant very mediocre. We canceled as much of our stay as possible and moved down the street to a suite at the Gran Hotel for half the price.
翻譯