Hyannis Transportation Center附近住宿

Overall, this hotel did serve its purpose. We stayed here as my husband was having a surgery at Cape Cod Hospital and since we live over an hour from the hospital, we always stay in Hyannis, just in case. The bed was super comfortable. The hotel itself is a bit of a maze. My husband who had surgery on his foot and was on a knee scooter always had to enter through the front and we were in the way back so it was tough as there aren’t many handicap friendly entrance’s. The room was overall clean. The bathroom showed some serious wear and tear. Cracks in the tub and rust and mold places. I wore my flip flops in the shower. The water pressure is awful. You can hear just about anything your neighbors are doing. With that said, It is in the middle of everything and not a far drive from other places and right down the street from the port authority Would I stay here again? If I had to, yes, since it’s close to Cape Cod Hospital. Would I stay here if I was doing a leisure vacation? I’d be willing to give it a second chance as the staff was the absolute sweetest.

We chose to stay at the DoubleTree by Hilton for a wedding in the area, as we are loyal Hilton fans. The hotel is older and quite spread out, featuring both a large indoor and outdoor swimming pool, which was a nice touch. The staff was generally attentive, and we appreciated their efforts. However, we were surprised to find that breakfast in the dining room ends at 10:30 AM, which we didn’t realize until our second day. On that day, housekeeping came by while we were still in the room, and we kindly told them they could proceed with cleaning. Unfortunately, a supervisor later scolded us for this, citing a policy that prevents room attendants from cleaning while guests are present. This interaction felt unprofessional and left us frustrated. If this is indeed a policy, it would have been helpful to be informed of it during check-in or to find a notice in the room. I requested to speak with the head housekeeper to address our concerns. She explained that this policy is a Hilton-wide standard intended for guest safety, particularly regarding cleaning chemicals. While we understand the reasoning, clearer communication about such policies would significantly improve the guest experience. Overall, our stay had its ups and downs. We enjoyed the amenities and the attentive staff, but the lack of communication regarding housekeeping policies was a significant downside.

我們一家四口在海恩尼斯大院住了四晚,我不確定我們之前從未去過那個地區,但自從我們住在萬豪酒店後,我們一直抱有很高的希望。兩個最大的積極因素是客房部的工作人員非常nice和位置。酒店旁邊就有Target、Trader Joes、全套服務星巴克和購物中心。大堂很大,乾淨,非常安靜。沒有免費的咖啡或早餐,但他們有一個咖啡廳,上面有星巴克的招牌。請注意,這家星巴克不是全套服務,而且沒有很多“特色飲料”。大堂還提供免費電腦/打印機,如果您需要打印文件,它還有一個市場區,如果您需要購買飲料、洗衣或你可能忘記的東西--但是很貴!步行到Target或Trader Joes,然後得到你需要的東西。不要在酒店得到!房間--房間沒有更新,但牀很舒服。牆紙剝皮,衛生間整體上可以用到,交流需要更新,因爲它非常大聲。但是所有旅行者需要注意的重要事情-房間乾淨,牀很舒服,包括冰箱和微波爐!客房管理員-非常nice。每次我們經過他們都會說“你好”或者“早上好”,我們一天中走過好幾次,他們實際上在打掃房間,搬牀墊,擦桌子,吸塵。位置很棒 - 我們步行到Trader Joes 拿食物,全套服務星巴克和Target。孩子們可以一起或與朋友一起去商場,商場包括很多餐廳。另一個優點是酒店旁邊就有Cod Creamery。壞的--牆很薄,酒店大堂的牆紙,房間,走廊都剝落了。我們電視幾乎沒信號,我們永遠找不到一個頻道,我們實際上可以看一些東西,因爲它一直走出去。有一天我們要求維修,他/她從來沒有來過。我們經過的一些房間有非常不好的(下水道氣味)。住在其他房間的朋友有下水道氣味問題,酒店無法解決,但給他們房間空氣清新劑。這家萬豪酒店只是普通,需要大修。但請嘗試一下酒店-牀很舒服,房間很乾淨,客房服務人員非常友好。除非酒店進行全面大修,否則你無法在剝牆紙、更新浴室、大聲交流、薄壁方面做很多事。但至少人們很好,爲我們保持酒店清潔。

我來到這家酒店40年了,10年來它一直緩慢的下坡,顯然被忽略了。 好點: 房間很乾淨,浴室也更新了。淋浴不錯。房間的電話不通。所以總體來說房間不錯。 總體服務很好。他們盡了最大的努力。 缺點: 公共區域完全被忽視了,大廳的地毯是發黴的,髒的,早就應該換了。 自動售貨機不工作。台椅現在40歲了,不舒服。只有3把台傘。熱水浴缸壞了2個月。 只是一種被忽視的表面現象。