艾爾古納庫克之家飯店 - 限成人的評論

住宿方回覆: Dear Valued Guest, thank you for your positive feedback! We are delighted to hear that you found our hotel satisfactory and our service timely and efficient. We are glad we were able to address your concerns about the room location and that you enjoyed the upgrade to a pool room. It's great to hear that you appreciated the beautiful beach, pools, and the attentive service provided. We are pleased that you enjoyed the sunset experience, the complimentary wine, drinks, and snacks, as well as the live music night and the delicious breakfast and dinner offerings. We look forward to welcoming you back in the future and providing you with another fantastic stay!Best regards,Guest Relations Manager

住宿方回覆: Dear Eudore-Ling, We are delighted to hear that you enjoyed your stay at our hotel! We appreciate your feedback and are glad that you found the environment quiet and the private beach enjoyable. Thank you for giving us a chance, and we hope to welcome you back again soon!Best regards,Guest Relations Manager

住宿方回覆: Dear Valued Guest, Thank you for choosing our hotel for your trip to Egypt! We are delighted to hear that you were satisfied with our services and enjoyed the delicious food. Your kind words motivate us to continue providing excellent hospitality to all our guests. We look forward to welcoming you back in the future! Best regards,Guest Relations Manager

住宿方回覆: Dear Valued Guest, Thank you for choosing our hotel for your vacation, and for sharing your experience with us. We are truly saddened by the situation you have faced, and would like to acknowledge that it happened only due to the language barrier and thus communication difficulty. We strongly hope you'd consider revisiting our property once again so that we can change your impression to a positive one!Best regards,Guest Relations Manager

住宿方回覆: Dear Valued Guest,Thank you for your positive feedback! We are glad to hear that you enjoyed our service and new facilities. Your satisfaction is our top priority, and we look forward to welcoming you back in the future!Best regards,Guest Relations Manager

住宿方回覆: 親愛的沉思嘉： 感謝您對艾爾古納卡薩庫克酒店的詳細評論！我們很高興聽到您喜歡我們酒店以成人為中心的氛圍、隱私以及奢華與靈魂的獨特融合。很高興得知您喜歡沙漠和海灘的共存，以及入住時的一杯香檳和環保竹吸管等特別設施。我們將確保解決夜間昆蟲和戶外用餐期間鳥類幹擾的問題。您的回饋對我們很有價值，我們期待您再次光臨，享受美好的住宿體驗！ 此致， 賓客關係經理

住宿方回覆: 尊敬的客人， 感謝您與我們分享您的回饋。對於您的體驗未能達到您的期望，我們深感抱歉。感謝您對標準服務和房間分配的意見，我們將與我們的團隊一起解決這些問題以進行改進。您對房間衛生和佈局的回饋將被考慮用於未來的改進。得知您對海灘沙子品質感到失望，我們深表遺憾。 我們將根據您的回饋進行必要的調整，確保未來為客人提供更好的體驗。我們重視您的意見，並希望有機會歡迎您回來享受更好的住宿體驗。 此致， 賓客關係經理

住宿方回覆: 尊敬的客人， 感謝您的評論和回饋。感謝您對我們酒店的內部裝飾以及美味的果汁和薯條的讚美。對於您所經歷的服務緩慢，我們深表歉意，並將努力改進這一領域。我們致力於為所有客人提供優質的服務，無論價格如何。我們希望將來有機會為您提供更好的服務。 此致， 賓客關係經理

住宿方回覆: 尊敬的客人， 感謝您分享您的回饋。絕對確定這些不是蝨子 - 我們非常注重房間的清潔和衛生，所有床單都在中央洗衣房清洗，這意味著如果有蝨子侵擾，許多相關方都會注意到。這些叮咬是由居住在該地區的小蚊子造成的，這是一種自然現象，因此我們在房間內提供包含資訊的印刷品以及驅蚊劑。儘管如此，我們還是希望您與我們一起度過愉快的假期，並希望將來能有幸歡迎您再次光臨。 此致， 賓客關係經理

住宿方回覆: 尊敬的客人， 感謝您選擇 Casa Cook 度假並分享您的體驗！我們很高興聽到您對房間感到滿意。得知海灘未達您的期望，我們深感遺憾。入口確實很淺，非常適合放風箏，但我們提供深潟湖和游泳池！我們衷心希望在您下一個假期再次歡迎您！ 此致， 賓客關係經理

住宿方回覆: 尊敬的客人， 感謝您的分享，我們很高興聽到您從開始到結束都獲得了美妙的體驗！我們很高興您對住宿的各個方面感到滿意，從整體氛圍到我們員工提供的卓越服務。隨時歡迎您回來與我們一起度過另一個美好的假期！ 此致， 賓客關係經理

住宿方回覆: 親愛的吉穆爾， 感謝您選擇我們酒店度假，並分享您的美好體驗！我們非常高興聽到您欣賞我們的設計，喜歡這裡的位置和服務，並注意到我們在永續發展方面所做的努力！隨時歡迎您回來度過另一個愉快的假期！ 此致， 賓客關係。

住宿方回覆: 尊敬的客人， 太感謝了！我們很高興得知您從頭到尾都很享受，並且喜歡您住宿期間的每個方面！隨時歡迎您度過另一個順利的假期！ 此致， 賓客關係。

住宿方回覆: Dear Valued Guest, thank you for your feedback! We appreciate your kind words about our stylish ambiance and will definitely take your comments about the service into consideration to improve. We hope to welcome you back in the future for a better experience!Best regards,Guest Relations Manager