夏洛特福朋喜來登飯店(Four Points by Sheraton Charlotte - Lake Norman)

Clean , and cozy all employees very friendly

Our stay was ok except for one thing. Service, terrible service. We stayed four nights and our beds weren’t made ever. The only time we got fresh towels was after day two when I complained at the front desk. They still didn’t make the beds: Wouldn’t recommend this hotel.

The property is very clean and cozy . They have a very inviting lobby and the front desk is so nice and friendly . She was so helpful and kind and made suggestions in the area to visit . It’s close to a lot of restaurants and shopping mall a few miles away . The rooms were clean and the bedding was very comfortable . They also have a breakfast in the mornings . It was a very pleasant stay .

A bit outdated and definitely noisy due to highway being nearby. Having a room right beside an ice maker doesn't help the noise level either. Overall an B- hotel but convenient to Birkdale Village.

We checked in the ladies at the front desk were very friendly. We had an issue with the remote not working they fixed it immediately. We noticed a large group of kids hanging out in the lobby. They were a little noisy but it was the middle of the afternoon not an issue. It became an issue around 10 pm that evening. I called the front desk to complain about the noise. They said they would take care of it. The noise continued to mid night. We were on the first floor in not sure why the group wasn't reprimanded and require to go to their rooms or outside. I've stayed at plenty of nice hotels with large children groups and I've never experienced anything like this

Did not clean room as requested and left used coffee packages next to machine and did not replenish coffee so I went without morning coffee. Room air-conditioner was extremely noisy, had a high pitch whining sound. The windows are single pane and you can hear massive street (carrs, trucks, motorcycles) thru the night inpeading sleep. If you stay here don't stay to the rear of the hotel. Maybe the front is better as my business partner had no complaint about the noise. Also, the doors are thin and you can hear the hallway noise so stay away from the elevators!