El alojamiento esta bien y el entorno muy bonito junto al lago. Nos alojamos en una de las villas con ducha y bañera de piedra en el exterior y una gran terraza con vistas al lago. Pero el servicio y la zona de restaurante deja mucho que desear, las mesas nunca estan preparadas con manteles cubiertos ni servilletas y hay que andar recordandolo incluso cuando ya estan sirviendo platos. Las camareras poco atentas y la comida con poco sabor, ni siquiera la fruta esta en su punto aun. La zona con piscina grande es bonita pero no estan los cojines de las hamacas ni asientos de hierro y el agua de la piscina estaba como un caldo. En nuestro caso ademas la tapa del wc estaba casi suelta.
住宿方回覆: Dear Mr Phillip, On behalf of everyone at the Lake House, we would like to say a big thank you for choosing us and left have wonderful review us. Here at Lake House, we have been and will always try our best to improve our service quality and deliver the best services to our valued customers. We hope that you had a wonderful time with the Lake House Team because it's always our pleasure to serve you and we certainly look forward to doing it better and better in the future. Hope you always well, wealth and lucky in life. Hope your dream come true! Ms Sarah FOM
訪客用戶
入住於 2023 年 2 月
夫妻/情侶出遊
5.0/5
超棒
發布於 2023 年 3 月 15 日
Nice location Absolutely friendly staff Very very good food and a big selection The best food we had so far in Vietnam Nice lake Kajaks available Pools Outdoor bath and shower Rooms big and functional We would recommend it for a base to explore the caves with a tour from here
翻譯
6/13
住宿方回覆: Dear Sir/Madam, Thank you so much for your kind words and for choosing to stay with us at Lakehouse.. Our staff try very hard to give the highest service, and we are so pleased that you enjoyed your time with us. We hope you are able to return to Lakehouse one day. Kindest regards The Lakehouse Team
This resort is so nice, the rooms overlooking the lake are so gorgeous! We absolutely loved the chicken burgers in the restaurant so delicious! There are 2 swimming pools here too which are really nice!
翻譯
住宿方回覆: Dear Sir/Madam, Thank you so much for your kind words and for choosing to stay with us at Lakehouse.. Our staff try very hard to give the highest service, and we are so pleased that you enjoyed your time with us. We hope you are able to return to Lakehouse one day and indulge in another yummy chicken burger. Kindest regards The Lakehouse Team
住宿方回覆: 親愛的 Frank, 我謹代表 Lake House 的每個人對您選擇我們以及對我們的高度評價表示衷心的感謝。在 Lake House,我們一直並將永遠盡力提高我們的服務質量,為我們尊貴的客戶提供最好的服務。我們希望您與 Lake House 團隊度過了愉快的時光,因為我們很高興為您服務,我們當然期待在不久的將來這樣做。希望您永遠安好,享受人生財富和幸福。此致, Lake House 團隊
Beautiful location on the outskirts of Phong Nha. Lake side villa was very comfortable in a beautiful setting. Expensive taxi ride into town. Rooms were nice and bed was nicely firm. The outdoor shower and bath were a nice touch. Sadly, the overall feel of the hotel, however, was that it was a little “tired”.
翻譯
訪客用戶
入住於 2024 年 2 月
其他
5.0/5
超棒
發布於 2024 年 3 月 7 日
We were only here for a couple of nights unfortunately but will return to stay longer. The rooms are roomy & comfortable. The food is delicious & the Owner who is Australian made an effort to introduce himself & brought us drinks. Can't wait to return on our next trip!
翻譯
訪客用戶
入住於 2024 年 2 月
與好友旅遊
4.0/5
很好
發布於 2024 年 3 月 3 日
Had a wonderful stay at this resort with huge rooms overlooking the lake. Stunning visuals to wake up to. The breakfast is average but the staff is very helpful. Special mention to Ain (hope I've got it right) she was adorable. They made my anniversary extra special by giving us strawberry hearts and singing for us. Thank you.
翻譯
訪客用戶
入住於 2023 年 3 月
其他
4.0/5
很好
發布於 2023 年 4 月 10 日
The location is fantastic, great for relaxing and for walks or cycle rides around the local villages. We stayed 3 nights in the beautifully appointed villas with a patio that looks over the lake. The food was amazing and the staff friendly but our stay was let down by the private parties going on in a venue directly behind the villas; During the day time there was a little kiddies party with absolutely booming music followed by a karaoke party in the evening. The only escape was to be up by the restaurant or away from the site. It really would have been a perfect stay without the extreme noise (with no exaggeration).
翻譯
住宿方回覆: Dear Sir/Madam, Thank you so much for your kind words and for choosing to stay with us at Lakehouse. Unfortunately there was a big celebration down the road for a party and a wedding. Whilst we ask that they try to keep the noise down this is out of our control, as Vietnamese just love a celebration. We do apologize for this disruption. Our staff try very hard to give the highest service, and we are so pleased that you enjoyed your time with us. We hope you are able to return to Lakehouse one day. Kindest regards The Lakehouse Team
訪客用戶
入住於 2023 年 1 月
其他
5.0/5
超棒
發布於 2023 年 2 月 9 日
Nice hotel good value for what you get. Some mosquitos.. But generally nice view. Cost not too much for Lakeview villa... How can you complain... Breakfast included in room price... Cleaning service every day
翻譯
住宿方回覆: Dear Sir/Madam, On behalf of everyone at the Lake House, we would like to say a big thank you for choosing us and left have wonderful review us. Here at Lake House, we have been and will always try our best to improve our service quality and deliver the best services to our valued customers. We hope that you had a wonderful time with the Lake House Team because it's always our pleasure to serve you and we certainly look forward to doing it better and better in the future. Hope you always well, wealth and happiness to enjoy life. Sincerely yours, Lake House Team!