休斯敦Teo Chew Temple附近住宿

酒店提供很棒的便利設施!前台和客房服務人員都很親切和禮貌。我們住宿的唯一缺點是前台經理Ebonie。高速互聯網向我收取3次費用,但並沒有選擇免費或高速,因爲它自動爲我這樣做。我試圖向她解釋這個,但每次我試圖解釋,她都會打斷我,說她不會取消收費。我真的不介意15美元收費,但她可以更好地解釋WiFi的情況,而不是粗魯地離開。我要求一張名片後,她又取消了兩個奇怪的收費。除了這次經歷,一切都很棒。我在萬豪酒店工作,去過其他酒店,但從未見過經理對客人如此行事。她絕對需要管理培訓,除了那些優秀的財產和員工。

d by Marriot houston westchase  asa johnson ​ You CAUTION! THEY RELEASED MY PREPAID ROOMS AND WE ARRIVED ON A RED EYE FLIGHT TO NO WHERE TO STAY WITH ALL SURROUNDING HOTELS FULLY BOOKED. These rooms were confirmed for weeks before. They never called or emailed until that they oversold. I literally called when I was in my rental letting them know I was on the way, and they told me sorry I will need to call another hotel because they over booked. Why they gave someone both if our double rooms, I don't know??? I explained that is unacceptable. Here are photos of the rooms they sent put us in due to their inconsideration. Nasty just nasty. Mold, Hair, dirty, ran down. They finally sent a cancellation email after we showed up for our reservation. Austin Gerdes the Assistant is the general manager that gave away our rooms and he wouldn't return any calls. I felt bad for the poor lady on duty trying to clean up his mess. She gave him my number over the phone but he never called. How inconsiderate. This is a business trip and they started it off as a nightmare. Horrible practice and damaging to Marriot's reputation.

Ok, where do I begin. When I walked in around 5:30pm on 10/9/23, I was greeted by the front desk staff, the young gentleman was very nice and friendly. I went to my room initially because the app said my electronic key was ready to use. Went to the 12th floor and nope, trek back down to the lobby and had to get a regular key. Frustrating to lug my stuff back downstairs. My room was really nice, size wise and they do clean it as well as possible but as all the reviews say, extremely outdated, needs everything replaced. What was really frustrating was the temperature of the water in the shower. Early in the morning, you turn on the water, you have to get in because you're on a time crunch. You stand there, sticking one arm at a time in the water and you're dying because it's so damn cold. By the time you get through most of your body, it finally warms up just in time to wash your hair. On my last morning there, I had a 7:20am flight so I was in that terrible cold shower earlier than I'd like to think about. Yes, I would run the water ahead of time as much as possible but come on! The hotel has potential, but they need to put some serious money into it. The hallway on the way to the elevators has some type of scented thing plugged in, I had to gag as I passed it everyday and wondered what needed to be covered up, scent wise. I've stayed at the Aria in Las Vegas, amazing smell when you walk in, they aren't trying to cover anything up, it's just a wonderful, stays with you and even provides a memory to reflect back on type of smell. Anyway, I was attending a conference. The room itself was fine, no issues there, however, each time we took a break to use the restroom down the hall by the restaurant, it was an adventure. We all laughed because you never knew which sink would leak out water and which would provide the soap. You also, typically had to use a roll of paper towel that sat on the counter that you had to rip off a piece to dry your hand. It was crazy. I would stay again if I absolutely had to, the convenience of attending my meeting and going up to my room during a lunch break was really nice. Sorry, I hate to give a negative review but maybe someone will listen and sink some money into this potential of a hotel. Nice employees though!

I booked this hotel based on stars and without looking at the actual reviews. I should have looked at the reviews and pictures. I was in town for a stressful reason so I didn't have the time or energy to complain and really, there wasn't any sense in complaining. This place has been run down for quite some time, and complaining wouldn't have made it better. I figured I would just make do but I also discovered I had only hand towels in my room. I called the front desk and the person who answered had to ask me what room I was in, so obviously, even their phone systems are so outdated that it didn't tell her that information. I waited about twenty minutes and called again. She let me know that they were waiting for the dryer. !!! I used a hand towel because I had to leave. When I returned, no towels had been delivered. I went to the office to get them myself. The phone no longer worked - it only gave a busy signal. The person in the office looked like she was half asleep and sitting on her own phone but she kindly gave me towels. The unit itself was filthy with grime on the doors. The toilet paper holder was falling out of the wall. There was peeling paint and damage to walls and furniture. There wasn't hot water. It got just barely warm enough to tolerate. All in all, it's just awful and needs a complete overall. The fact that this is a Marriott property is incredible. Someone needs to do a site visit and then begin the renovation process.

我的生日週末,太棒了!房間是完美的,工作人員非常友好。

停車非常方便，附近沒有什麼好吃的，早餐標準美式早餐，性價比很不錯

Stalk were lovely kind help specially Ms Pinky front desk great people cooperate love it

酒店不錯，一直在這裏住的。前台有一位會說漢語的香港小伙，人非常不錯。周圍有一些飯店，還有gallaria也不遠，休閑購物吃飯都方便。帶孩子旅遊很好，牀大。早餐一般。房間裏有咖啡機和微波爐。

入住後,我們到房間才發現鑰匙卡/鎖不靈,門房非常熱心,說他派工程師來協助。我們等了大概10分鐘,但是工程師很忙的幫其他客戶解決鑰匙卡/鎖的問題,所以我們只好離開酒店吃飯回來門房說他會讓工程師測試卡/鎖,以確保那天晚上我們能夠進入房間。當我們回到酒店房間時,我們仍然無法進入。我們聯繫了夜間門房,她給工程師打了電話。我們又等了15分鐘,他才出現。這時,他麻煩地解決了問題,無法進入房間。他說需要其他工具才能讓我們進去。我們又在又熱又悶的走廊裏等了10分鐘,他終於把我們弄進去了,這大概是在30分鐘後,他終於在熱的走廊裏等了。 現在我並不責怪工程師或門房,他們只是盡了最大的努力工作,但像你們這樣非常好的酒店應該比棍有更好的故障安全系統。有人用一兩個小棍開房間,這有點嚇人。

所以我們在這裏住了2晚,真是太棒了!!!我喜歡它是多麼的現代!soooo,乾淨,免費早餐,2層大堂和裝飾游泳池,wich很可怕,因爲我們住的時候下雨了,我喜歡它離餐館有多近!第二天早上我在早餐時讀了一條嘆息,上面寫着自己做歐姆拉特,我選擇了我想要的東西,而那個傢伙/廚師就在我的面前做了,沒有滑稽的謊言!我也喜歡各種各樣的早餐。我完全想再呆在這裏!