The Sam Houston Hotel, Curio Collection by Hilton

My experience here at The Sam is always amazing. The staff is very welcoming, knowledgable, and they take the time to get to know you. Staying here makes me feel like I don't even want to leave after being here for a weekend or a night. Facilities are clean and highly operable as well. All in all for my wife and I we give this place a 10/10. I book the same room every time we want to get away, and for this holiday season we decided to get rid of the kids and enjoy ourselves!

Great

There was only one person working the front desk and she was on a call, so I waited about 5 minutes before even being recognized. Once she put the customer on hold, she informed me that she did not have a reservation for me. I showed her my confirmation number and then she was able to find it. Once I was given my room keys, I went to my assigned room, opened the door and there were already people in that room. There were clothes, shoes and luggage in the room and the TV was on. Thank goodness I didn't see anyone or anything going on.

The room itself was great. But the area around the hotel is not the best and the dining options are limited so have to do Uber Eats because not safe to walk to other dining. Staff were cordial but not overly helpful. Valet was very expensive and not many options for parking. Better options downtown for the price.

the staff was wonderful and very welcoming. the bed was really nice, and i liked the natural lighting the rooms offered. however, for the price, and lack of self parking i found some od the accomodations to be lacking and outdated. for example, the tv was borderline retro. the lack of a mini fridge was a bit annoying. i understand this is to encourage using the restaurant in the hotel, but i wanted to come back to cold water after a night out lol. small annoyances for a relatively chill stay. i thought it was fun, but don't think we will be returning due to price and parking alone.

I was staying there with my mother and the stay was Great. Forest and Victor went above and beyond to accommodate us . All staff was great . The bartender was nice she was very hospitable . Property is clean we enjoyed our stay .

One of my worst hotel experiences ever. Our need for a room was to have a place to sleep and shower in the morning. We got back from our venue around 10:30 and fell into the bed. outside street noise went on for a couple of hours. In the middle of the night, there was some weird electronic clicking sound that seemed to be coming from the ceiling. finally, after a not-so-good night's sleep, we both needed to get a shower to prepare for our three-hour trip back to corpus christi. The water trickled out. the water in the sink faucet was stronger. the temperature kept on changing, so we could not even shower in the trickle. in addition, the toilet was not cleaned even to normal home standards (hair, dirt and urine around one of the seat hinges, crud on the shower tile edge next to the glass door, etc. Our 300 dollar room was very small, but attractive. they clearly were using the small space to it's best advantage, with a built-in desk and a tiny couch that still gave us room to move about. when i approached the manager about our situation, he apologized, explaining that only one other person had made the same complaint about the water. turns out it was a bad pump. I insisted that this was a serious inconvenience, and he responded that i had full use of the room up to the morning, so only a small percentage of my stay was impeded. WHAT? a good shower was 1/2 of what i booked a room for. 1/2 to sleep. manager was unempathetic and barely responsive.

We had two problems with the room. one was a running toilet that took 2 days to fix and the other was a smoke detector that continued to beep and was never fixed