OYO Hotel & Apartments Houston Galleria

It had roaches

A menos que quieras sentirte inseguro durante toda tu estadía, no consideres quedarte en este lugar. No le puedo llamar hotel. ¿Cubrebocas? EL PERSONAL DEL HOTEL NO USABA NI CAMISA. Es sucio, hay presencia de pandillas, mientras estuve ahí hubo una balacera. No existe atención al cliente, el staff no tiene idea de qué sea eso, y no hay personal de limpieza. Si crees que el servicio al cliente no es tan importante, reconsidéralo, porque es un lugar en el que algo va a salir mal y no habrá nadie para apoyarte. NADIE.

The worst experience I have had in many years in a hotel, this is the most disgusting I have visited, and the price has nothing to do with it I have been in hotels of 50 dollars and I have had very good experiences. But this is the worst the super hot rooms the photos they put on the web are not the real ones the elevator has no light, there is garbage everywhere, it has no carpet the rooms there is no microwey or refrigerator, please do not stay in that place

The lady in the front desk is the nicest I had ever met, fir real. However, the place lacks of hygiene and basic cleaning in its public areas. There aren't such amenities as posted in the pictures, the pool is a swamp, lacks if lights in the elevator and parking lot, the main entrance is falling apart, you have to walk around into an unsafe dirty alley to get in. Is something between a crack house and zombie apocalypse. Such a waste of money in relation to quality. Try something else.