希爾頓歡朋飯店-休斯頓布魯克霍洛(Hampton Inn Houston-Brookhollow)

Love it

Jajajaj

This hotel itself is very nice, but I called the morning of our reservation to verify that their EV chargers were working, which the hotel confirmed. When we arrived at 11pm I found out that all the EV chargers were out of order which meant we had to drive around to find another charging station for an hour and wait another hour for our car to charge. Very annoyed that the guy told me they were working and the front desk person when I checked in said they had been out of order for at least a week. :/

Don't book this property through *******, go directly to the site. I booked a 'king bed with study' on *******, but it doesn't show Hampton on their systems, so me and my wife had a room with 2 queen beds instead of one king... Additionally, the late night/overnight receptionist sits on a couch in the lobby, and leaves the front door locked. It's a bit creepy to show up to a hotel from a late flight and have the door locked. There is a phone to call and she opened the door quickly, but not the best intro...

The only thing I liked about this hotel was the staff. Everyone was so friendly and professional. However, the building itself was horrible. The elevator did not work and apparently it hasn’t for at least 8 months now. (Checked google reviews after my stay, my mistake.) Fortunately, it’s only 3 floors so its not too bad, but if you have little ones or are handicapped, you definitely should go some place else. Also, saw the make-ready ladies having to walk up the stairs with all their equipment, felt bad for them :( Breakfast was okay. Room smelled funky and humid. Upon my arrival, there were about 4 police cars blocking our entrance, there was a huge party at the hotel next door. We had to drive around for at least 20 minutes until it was cleared and I was able to enter the Hampton. Mind you, I just wanted to shower and sleep after my drive. Overall, I would not stay here again.

LA ATENCION EN LOS DESAYUNOS, LA PERSONA FUE MUY AMABLE LO QUE NO ME GUSTO FUE EL TRATO QUE NOS DIO LA RECEPCION, QUE NOS TRATARON DE FORMA DESPOTA Y GROSERA POR ESE MOTIVO NO REGRESAREMOS A HOSPEDARNOS EN ESE HOTEL.

Nice and quiet, very clean. One thing I did not like, was that you need to request to have the room cleaned. I did make the request about 11 am, They told me it was late, and I told them that in the notice there is not a time limit. After my complaint, they did clean the room.

Great breakfast. Super comfortable bed and pillows. Water pressure was waaaay too low. We feel the property is slowly going down hill. We might stay here again in the future. Might. Oh yeah, the elevator wasn’t working too well.

Excelente en todo, solo cuartos muy pequeños y el frigobar congelaba los alimentos!