休斯頓能源走廊/凱蒂高速公路萬楓套房飯店(Fairfield Inn & Suites Houston Energy Corridor/Katy Freeway)

Nos dieron una habitación que no habían hecho el aseo, nos cambiaron de habitación y nos dieron una que aún había huéspedes , nos cambiaron a otra y en al baño había cepillo de dientes de otros huéspedes. Al día siguiente en el desayuno ya no nos quisieron atender cuando aún faltaba media hora para que terminara el servicio. En fin, una experiencia terrible

Check-in was quick and staff were polite. We requested rooms on the quiet side and didn’t hear any interstate traffic. Other guests were quiet and polite. The hotel is dated but room was clean except for refrigerator which we couldn’t use due to the smell and not being wiped out. Bed linens were clean and extra towels were provided when requested. No hot water on our second morning there. I didn’t eat the breakfast but my husband said there wasn’t much left when he went to eat. Probably due to a guest who helped herself to most of the food not leaving much for other guests. The price was reasonable but probably will book a different hotel on our next visit.

There was mold in my toilet and a dirty rag was left hanging over the shower curtain rod. The desk staff was very friendly and helpful.

Issue was kids playing soccer in the hallway and yelling. Had to go to the front desk 3rimes before i confronted the patents. Breakfast, no seating. Couldnt get our breakfast thfat was included with our stay

When we checked in, I asked the girl for a room away from the freeway. She gave us a room on the side of the freeway. Extremely noisy! The evening girl, who was different than the girl that checked us in was very accommodating and friendly! The girl that took care of the food was missing two very important items. definitely would not recommend this hotel. For being a Marriott hotel, I was extremely disappointed.

The plumbing in the shower was backed up. They put a hold of 230$ after I had already paid for the room on *******. When I called to ask about it they said they put a hold of only 60 which wasn’t true

The staff was nice but everything is outdated and the restroom was gross!

Staff wasn’t friendly, bathroom was outdated, pool was dirty, no towels at the pool. Breakfast not good choices also hour before closing everything empty and no one filled them up. I stayed in many hotels but this property was a disappointment.

I have pictures of the room, there was mold on the wall and toilet. Floor was caving in at the hall way. Tv had white stuff on it. Wall was dirty and under sheets there was someone hair. I did not stay the attendant also swipe my credit card in charge me an extra $40.