休斯頓醫療中心明特豪斯

コンドミニアムなのでプール・ラウンジなど共用空間が広く充実しています フロントのコンシェルジュはとてもフレンドリーでいくつかわからないことがあって相談しても丁寧に対応してくれました 部屋自体はエントランスにあるキーボックスで無人管理されています 一点、非常に困ったのはチェックイン時間を過ぎても情報が貸主から発信されておらずこちらから催促しないと情報が来なかったことです 入館を1時間以上待たされました

This property was perfect for us as we wanted to be close to the MD Anderson facility. The amenities are very nice. Great pool, patio, bbq grills, hot tub and a pool table. Apartment was furnished nicely. Kitchen only had 2 plates, 2 bowls and 2 salad plates. No serving bowls. Would be nice to have more place setting/ serving bowls. Glad to have a Washer and Dryer in the unit. Contact with booking staff was excellent and they responded to emails very quickly. I highly recommend this property.

Well for starters this was supposed to be a wonderful trip that I booked for my fiance's birthday.. I had specifically ordered an apartment with a balcony up off the ground and what did I get? Even though I set it up over a month and a half prior to? They put me in a filthy terrace level patio that had huge water bugs/roaches... The toilet had running water especially during "quiet time" it would be the worst kept running every 10 to 15 minutes loudly through the night and all day long We wanted to relax with the blinds open but wasn't able to do that because of the ground level patio was on the same as the swimming pool the trash room and everything else was I reached out via text and the response was great at first quick but really didn't really care about the fact that I had specifically asked for for things to be special over a month before and I spoke with someone that said we would be accommodated and we weren't it was truly disappointing I will definitely not stay here again

A Disastrous Start to Our Vacation Upon arrival at Locale, our excitement quickly turned into frustration and disbelief. After a long journey, we were greeted with the shocking news that there were no keys available for us. The locker was open and empty where they kept keys for guests. Despite having made our reservation well in advance, the staff seemed unprepared and disorganized, leaving us stranded without a room. What made the situation worse was the lack of empathy or assistance from the property management. Instead of offering a solution, we were bluntly told to look for other accommodations, which left us feeling abandoned and stressed at the start of our supposed vacation. The experience was not only inconvenient but also incredibly disappointing. It's unacceptable for guests to arrive only to find out they have nowhere to stay, especially without prior notification. This lack of professionalism and customer service has completely turned me off from ever booking with Locale Medical Center Houston again. For those considering staying here, I strongly advise looking elsewhere. The risk of having your travel plans thrown into chaos is too high. There are plenty of other properties that value their guests and understand the importance of reliable service.

I really enjoyed my stay. The apartment was clean and spacious. The nice amenities. My favorite part was the pool and the gym. However, there’s not a lot of restaurants that are within walking distance. I would definitely stay again.