公民賓館(Civic Hotel)

去年住在那裡，我再次預訂並住在那裡，免費停車是一個很大的好處，因為你不能在該地區的任何地方停車，工作人員很友好，樂於助人，我們的房間是三人間，既乾淨又寬敞有一個很大的浴室，也很乾淨，價格非常好，再次檢查時，工作人員很友好，我肯定會再次住在這裡。

這個週末我在這裡為我和我的妻子以及我們的兒子預訂了兩個房間。當我們到達時，接待處已經排起了長隊，按鈴也無人回應。我撥打了聯絡電話，最後有人來了。走廊上有一個標語，上面寫著「請考慮其他客人，並將噪音降至最低」或類似的文字。牆壁像紙一樣薄，整晚都有噪音。砰砰聲、撞擊聲、在我們房間外面的走廊大聲說話、在我們房間外面的停車場裡說話、關門的聲音。人們似乎凌晨 3 點才進來，凌晨 4 點就開始離開——把車停在窗外的停車場預熱，然後在旁邊大聲交談。我們不會回來。

This hotel is convenient for public transport and has good parking. The rooms are basic but adequate and overall it is well maintained, There was a smell of damp and sewage, The room had no reading lamp and when I asked for one I was told none were available. The second night I accidentally purchased a non screw topped wine bottle. I asked if I could borrow a cork screw at reception, I was told there was none available. This is a scarcely credible level of service. The next day I purchased a good lever cork screw with knife for £ 1 !!!

This is a great guest house, the price was very good,we arrived and found a free parking space at the hotel, the check in process was quick and easy with the gentleman on reception,we booked a room with three single beds but was given a room with one double bed and two single beds all of which were very comfortable, the room was large and had all the amenities and was very clean with plenty of towels and soap for the bathroom which again was of a good size, check out was simple and quick, the hotel is just outside Hounslow town centre in a place called Lampton it was a quiet area but within easy reach of the town centre,I would certainly stay here again.

Hotel itself is clean and functional. However, I needed to request a towel for my partner as only one was provided in our double room. The person I asked seemed somewhat irritated by my request and I was made to feel that I was being awkward for asking. Secondly on our second night in the hotel the noise from multiple other guests was totally unacceptable - shouting, slamming of doors, people talking loudly in the corridors, etc until well past 3am.

Where do I start arrived early so couldn’t check in which is fine so asked could they put my bags in my room for us as we were off to winter wonderland and had to catch the tube with there being laptops iPads etc in bags they assured me not to worry and I could check in later, got back at 7pm to find all doors open bags still where I left them no one in sight, I rang intercom 3 times then resorted to ringing mobile number on wall, then the rude angry man appears asked me to pay 1st then says I need a passport to book in nothing had stated this previously so I hadn’t got anything his attitude was tough drive back to Manchester and get it all he would say was I’m not going to argue even when I tried to show him all the emails which never stated any of this he wouldn’t even look eventually got family to send me a photo the room was freezing cold and when I went for breakfast I was greeted by another guest holding up his marmalade pot that had been nibbled by Roland rat horrible place horrible night staff

My breakfast marmalade pot had been chewed through by vermin. I raised it but never got a call back. I didn’t notice until I took the last scoop.

Wasn't there long enough to be able to comment. It served a valuable purpose and so I was grateful for the availability at short notice and convenience provided.

Cheap and cheerful with decent wifi and free parking.