A20多佛爾普瑞米爾飯店(Premier Inn Dover (A20))

As we were having Christmas Dinner at the Beefeater next door, we decided to book a night at the Premier Inn so we could drink and fully relax rather than drive home. Arrived 35 minutes earlier than the prescribed checkin and they wanted to charge £10 for early checkin. I said that “it’s Christmas Day and you seriously want to charge us £10 for 35 minutes” to which the sullen young member of staff, who clearly didn’t want to be there, just shrugged and said “yep” Really not a pleasant welcome and put a bit of a downer on what was otherwise a nice day, Clearly no Christmas Spirit at Premier Inn.

I always use Premier Inn as you know what you get - normally, however this was the worst premier inn room I have ever stayed in. Obviously I only saw my room but it was severely dated and in need of refurbishment. Cleanliness of the bathroom and bedroom could also have been a lot better. Wi-Fi kept dropping off! Thin floors and doors banging ... add that with the traffic noise from the A20 and you just wont sleep. Spoke to the manager but just seemed uninterested. There must surely be better hotels in the area! AVOID!

Room was filthy with hairs all over the top sheet on my bed, debris, hairs all over the carpet. Smeared mirror. Cobwebs everywhere and two bugs shared the room with me a cockroach and not sure of the other.....sleepless night thinking about bugs etc

This hotel was extremely well priced for the location we wanted it took us 10 minutes to get back to the Le Shuttle in the morning, it was clean and comfy with all amenities we needed the beefeater next door is a bonus and a co-op 3 minutes drive away. Really was amazing value for money with quick, friendly service and nothing was too much for the staff.

Stayed here ahead of a busy trip In Folkestone. Easy to find, plenty of parking and warm welcome by front of house. Food good in restaurant next door for evening meal and breakfast but they were absolutely rushed off their feet and obviously a few staff down. Fair play to them though as the service was fab. Carling available for those like me who enjoy Burton’s finest.

On arrival the reception were very friendly and helpful, the room was clean and tidy, the wifi worked well and the meal and service was good

The double bed was uncomfortable,& we were unable to book in early the first day , due to staff sickness despite willing to pay extra for this service. When trying to check in the first morning my husband found the check in staff rude & unhelpful.

Premier inn Dover A20 was used after a very long road trip through Europe with my wife and children. Easy to find and very convenient after departing the cross channel ferry. Good value for a family room, plenty of free parking on site and a convenient COOP nearby.

Nothing celestial but the brewing giant that owns Premier Inns could do a little more to improve the product. Investment in The Plough restaurant and its staff would greatly improve this budget hotel. Rooms clean and ok, food good. BUT waiting staff were under pressure on one evening session and on a breakfast session. A few more hands on deck please. Emma was a star coping on a busy evening.