塔穆寧有浴缸的飯店

雖然這家酒店有一些正面因素,但我認爲有很多負面因素(以下)需要解決。我們最終提前退房並搬到了一家滿足我們更多期望的酒店。積極 -位置 -有趣的滑梯,游泳池很好(加上嬰兒游泳池)和兒童水上樂園(雖然很冷) -免費救生衣和嬰兒浮游物租賃 -友好的工作人員,歡迎飲料 - 歐哈納燒烤真的有很好的食物和服務!負號-房間非常陳舊,需要進行重大翻新。浴室有黴菌,裂縫,非常破舊。感覺噁心和不乾淨。房間質量與您預期的價格/晚不符。我們升級到海景,沒有可用的露台或椅子。-有一個不錯的室外甲板,吸菸,爲了到達游泳池和海灘,你必須步行通過它,因此最後會有很多令人不愉快的煙霧吸入。看起來他們似乎在迎合吸菸者,如果我們想坐在甲板上,我們永遠也擺脫不了它。其他酒店有一個非常獨立的吸菸甲板,所以客人如果不想進去,就不需要步行。-音樂在游泳池區、大堂和餐廳聲音太大。-早餐自助餐低於平均水平。雖然選擇不錯,但質量很差。-海灘椅子需要收費,其他酒店使用海灘椅子不收費。

My childhood memories are filled with fond recollections of the days when this hotel was known as Daichi, and the Seahorse was its neighbor. It's heartwarming to witness the tremendous growth in the form of the Crowne Plaza, now in its third iteration. Despite the substantial exodus of people from Guam and the challenges faced by the hospitality industry, my experience at the Crowne Plaza was nothing short of spectacular — even amidst the aftermath of the most devastating natural disaster to hit the island in over 20 years. During my visit, the hotel experienced sell out occupancy for several days before and after my stay. To complicate matters, some rooms were rendered unavailable due to storm damage. Yet, to my amazement, both of my rooms were seamlessly upgraded without request, including one room to a one-bedroom suite. This exceptional resource management and commitment to their loyalty program and customers leaves me truly impressed. The hotel honored all Diamond Elite benefits, and with the Club lounge temporarily closed due to the storm, we were accommodated with equivalent offerings in the Lobby lounge. The Crowne Plaza's complete makeover, featuring a contemporary design, elevates it to the status of a brand-new hotel rather than a simple update with - and this distinction is important - new yet outdated hardware. For example, their innovative digital elevator is a fresh concept on Guam, separating them from their local competition. I want to extend my sincerest appreciation to Abegail. Her exceptional service and assistance with check-in and resolution of an issue with our room rate demonstrated her expertise. I booked the best flexible rate and even that somehow doubled. Abegail took charge and resolved the matter. Her proactive approach and willingness to be our point of contact for any requests or concerns displayed remarkable initiative whilst juggling her duties at the counter. My gratitude extends to Abegail, the housekeeping, facilities, F&B, and the entire team for the outstanding care they provided during such challenging circumstances. A special thank you goes out to Tan Holdings and IHG for their continued investment in and commitment to the Crowne Plaza to ensure not just a future, but a brighter future, for Guam's hospitality industry.

這對夫婦從年初開始在假日套房住了2晚。我知道酒店很舊,但是房間很大,但是房間的燈光很暗,只有一個支架２。我三點以後進入酒店辦理入住手續,但聽說還沒有打掃完,所以我在等着打掃完。第二天,無論我從外面回來多少次,房間都沒有打掃,我晚上7點以後才來,我吃完晚飯後已經放鬆了,所以我拒絕了。我住過各個國家和酒店,但這是我第一次這麼晚。酒店的位置很好,但是有點令人失望。

1.服務：面對破英文的兩個台灣女孩，飯店人員總是用最友善的態度及最積極的方式協助我們😭至少比手畫腳也能溝通 2.設施：大廳有星巴克和自己的小商店，一樓就是他們的海灘、游泳池！很棒非常適合去玩SUP 3機能:飯店就位於T字路口，對面有一個小遊樂園，ABC商店，超級好買！往右走就是DFS購物天堂了！ 路程都在五分鐘內，一個有美景，又方便按摩、實彈射擊、海盜船、購物、吃飯的地方

更新:在閱讀我的負面反饋後,我與周和張漢敏先生取得了聯繫。張先生對我們的情況非常抱歉,並提出以後在大洋洲爲我們提供晚餐。也暴露出蔡先生原來給我們發了一封不正確的郵件,這就是爲什麼我從來沒有收到回覆的原因。我們辦理完預訂手續後,張先生和曹女士特意過來和我丈夫面見我們,並祝我們用餐愉快。我還相信他們告訴服務員那天晚上要多照顧我們,因爲服務非常好。我和我丈夫在四月的時候住在茨巴基。我們入住的時候,經理Tom Tsiao通知我們,由於最近爆發Covid事件,酒店內所有餐廳都關閉了,我們的晚餐預訂後來被取消,沒有通知。蔡先生爲我們提供了兩種選擇,我們可以取消預訂,並在Oceano備份和運行時返回,或者我們可以保留現有的預訂,並在稍後收到免費在Oceano用餐的代金券。我們決定採用第二種選擇,把它看作是公平的競爭。12月,我們決定使用結婚紀念晚餐的代金券,以被告知它不存在。我們直接和蔡先生交談時,他告訴我們他記不得曾和我們說過話,並提供一張在大洋洲吃飯的優惠券,這種優惠券不存在。

Hi there My name is DIAZ I’ve been staying at this resort for more than a month, so far everything is great, room with stunning ocean view and great costumer service from everyone. However I want to give special mention to NEIL FERNANDEZ, outstanding customer service, always pleased to assist you and great sense of humor, employees like this guy deserves promotion from management. Niel keep up the good work and dedication to us your guests 👍

杜夢區新裝修的超讚精品飯店！在塔諾酒店住了大約一個月，這家酒店是我們在關島遠距工作/度假、在孩子暑假探望家人和朋友時的完美住所。這家酒店剛完成裝修並改建為新裝修的精品酒店。我們喜歡酒店和我們住的尊貴套房的現代設計和理念。我們也喜歡杜夢灣的景色和從我們的套房看到的日落。飯店也位於圖蒙市中心，我們每天步行前往藤田海灘，步行約 5 分鐘，步行約 10 分鐘即可到達圖蒙主要購物場所。正如其他人在這裡提到的，工作人員非常出色。他們以哈法阿代精神歡迎我們，在我們住宿期間關注我們家人的需求，有時甚至提前幾步以確保我們住得愉快。他們確實讓我們感覺像家人一樣。這些人包括（布蘭登、羅賓遜、山姆、雷伊、奧茲、米斯蒂、喬許、傑伊、馬克、謝麗爾和傑米）奧茲和米斯蒂是讓我們的住宿改變得格外特別的幾個特定的人。當我們離​​開酒店開始新的一天時，Oz 大廳的主人一直向我們致意，並在晚上當我們結束充滿樂趣的一天回到酒店時歡迎我們回來。奧茲也會檢查我們的情況，以確保我們住得愉快。我們的客房服務員米斯蒂（Misty）始終如一地為我們的房間提供服務，並且會不斷地檢查我們在住宿期間是否需要任何額外的房間設施。結束一天的工作回到乾淨的房間真是令人耳目一新。我的孩子們也很喜歡米斯蒂對他們的動物的照顧。總的來說，這是一次很棒的住宿，我們期待再次入住，並將向正在尋找關島酒店的美國朋友和家人推薦塔諾酒店。

這次選擇入住凱悦主要考慮到沙灘和景觀，房間特地説想要一個景觀好點安靜點的房間因為帶小孩，酒店幫忙安排了1022房，還給了一個圍欄，酒店景色真的無敵好，游泳池和沙灘都很漂亮，服務也是有求必應，酒店地處杜夢灣中心，走路就能到dfs等購物中心，就是設施稍微有點老了哈哈，整體還是很滿意的

The breakfast at the hotel was a well-stocked buffet-style meal. They did make custom omelets. The breakfast included a wide range of meats each morning. There were breads, cereals, and pastries. Coffee, teas, and juices were included. The rooms are large and are well-appointed. The bed, pillows, and linens were outstanding. My room had a nice view of the pool and ocean. The internet worked well. The hotel is well located near the beach, dining, and shopping district. Other nightlife activities are in close walking distance. There was a large self-serve washer & dryer on-site.

它位於中心上方一點，但步行不是問題。房間很寬敞，飯店的景色也很好。停車場很快就滿了，但您也可以把車停在飯店對面。有韓國工作人員，所以如果你不能用英語很好地交流，就沒有這樣的地方了。