霍姆斯特德歐姆尼度假村(The Omni Homestead Resort)

When we arrived we were greeted graciously by the valet. (Best thing about the trip!) I registered for 2 queen beds w/a view. We got 2 doubles w/a view of a dumpster. Dead bugs on the window sill and windows so dirty we could barely see out of them. I had to request tissues bc we there were none in the room. Then I called again because we were out of toilet paper. I proceeded to take a shower and discovered that there was no shampoo in the bathroom either! The next day we discovered that refrigerator was not working because we had put some leftovers in it and it was warm so we had to throw them out. My daughters went to get a manicure and the heat was out in the spa. So one of my daughter’s nails wouldn’t dry and the other one’s nails started peeling the next day (gel nail polish usually lasts 2 weeks) not worth the $244 I paid!!! So they offered to pay for our trip to the hot spring pools,(a $90 credit) but I got charged for it anyway! After telling management all of the problems, they still did NOTHING!!!!! I DON’T recommend this place unless you enjoy spending A LOT of money and letting a company like Omni taking advantage of you and steal your money!

Loved the history of this hotel, especially the history tour of the hotel. Finally finished with their renovations so everything is quite lovely. Very friendly staff, beautiful common areas, amazing front porch with comfortable sitting and expansive well kept grounds. Great escape in the Virginia mountains.

The property has been beautifully updated without modifying the historical attributes. The porch is a wonderful place for enjoying the beautiful view of the mountains, reading or having a lovely moment of relaxation. The fire-heaters on the tables are extremely cozy and a nice touch.

The grounds and buildings were spectacular as was the spa. Elegant environment. Food was good, although service was very slow at times. Seemed understaffed as food, and requests took forever at times. For example, it took hours for an additional blanket to show up after repeated calls to the front desk. When we attempted to order room service we got voice mail over and over again. There was a lot of construction and hence some things were unavailable. A lot of things in our room didn’t it work. For example, the bathroom door wouldn’t close, the safe didn’t work and the “ queen” sized beds were too small for two adults. Overall, three-day stay was enjoyable although the many minor inconveniences added up over time to impact the experience.

Unfortunately everything is under construction so we missed the indoor pool (we were aware of this and the outside construction only) and exercise room. The casual main dining room building was also closed. The outdoor pool closed at 6pm even though it didn’t have a life guard and the sun wasn’t down until 8 - this was the main draw for us. It did open at 9am the next day and was awesome - just wish they could have made it more available while other options are closed. In the arcade all bowling lanes were broken and there were only a few games. Parking was not part of the resort fee - that was almost the same as the resort fee. We walked across the street to town for dinner which was great - Bacova. The room and beds were small for our 5 (three teens). We only spent one night just to check it out and feel like we greatly overpaid for a disappointing experience.

We loved the Spa Garden, pools and indoor pool. The staff was very friendly, helpful and accommodating.

I visited this hotel 40ish years ago as a teenager. I told myself someday I was gonna stay there. I finally made it! Even with the 160 million dollar renovation going on, it was wonderful. The only drawback... Bring your own comfort food. The only places to eat are controlled by the resort and they extremely expensive and posh. No basic burgers, pizza, etc for 20 plus miles of mountain roads. Don't get me wrong, I love fine dining but not EVERY meal. Plan to spend 50 to 150 per person for each meal if you eat at the resort or the 4 to 5 choices in town. Also, most everything is closed Tuesday and Wednesday, so remember that when you book as well. Overall, this place is fabulous. We will come back after renovation is complete to see how marvelous it becomes.

Woodys restaurant was closed. Indoor pool was closed. Most of the games in the arcade were broken. They didn’t play the scheduled movies because they said they were locked in someone’s office. Ice machines were not working.

Absolutely amazing! Truly a beautiful location and the staff were so helpful and friendly. It isn't cheap - in fact it's quite expensive, but for a special occasion you will not do better than this. It was wonderful.