住宿方回覆: Dear Valued Guest, Thank you for sharing such detailed feedback about your recent stay. We are glad you enjoyed the comfortable room amenities, clean bedding, strong water pressure, and breakfast selection, as well as the convenience of using our gym facilities after check‑out.We sincerely apologize for the housekeeping oversight in the bathroom and for any disappointment regarding bottled water and disposable toiletries. Please note that, according to the Hong Kong Government’s Product Eco‑responsibility (Amendment) Bill 2023, effective from April 22, 2024, hotels are no longer permitted to provide disposable toiletries or in‑room plastic bottled water free of charge. These items are available for purchase at the front desk.Your suggestions, including offering latte options at breakfast, are very valuable and will be carefully considered as we continue to improve our services. We truly appreciate your recognition of our staff’s efforts and look forward to welcoming you again for another enjoyable stay.
住宿方回覆: Dear Valued Guest, Thank you for choosing to stay with us again and for sharing your kind feedback. We’re delighted you enjoyed the spacious room, friendly service, and convenient transport options. We apologize for the tea stains in the cups and will address this with our team to ensure better attention to detail. We look forward to welcoming you back for another pleasant stay.
住宿方回覆: Dear Valued Guest, Thank you for your kind feedback. We’re glad you enjoyed the convenient transportation, peaceful environment, and clean facilities, as well as the amenities and value. Your positive remarks mean a lot to us.
住宿方回覆: Dear Valued Guest, Thank you for your detailed feedback. We’re pleased you enjoyed the convenient location, comfortable room size, and friendly service. We appreciate your comments regarding facilities and will continue working to improve the guest experience.
住宿方回覆: Dear Valued Guest, Thank you for your kind review. We’re delighted you found the location convenient, the room comfortable for work and rest, and our service efficient. We look forward to welcoming you again on your next business trip.