Stayed for a local conference in Broadbeach in a 1 bedroom apartment. Spacious kitchen, lounge and bedroom for 2. Lovely hinterland view from our apartment. Very basic amenities in the bathroom, so take your own if you need anything particularly above this. Clean and comfortable for our purposes. 7-10min walk to Broadbeach was very easy, and right across from pacific fair. Parking is included and free which was very much appreciated. Lovely facilities - however with poor weather we were unable to make the most of these. Would happily return.
翻譯
訪客用戶
入住於 2023 年 4 月
家庭出遊
0 則評論
1.0/5
發布於 2023 年 4 月 23 日
Dirty dated hotel. Room was thick with dust everywhere, marks on the walls, dirty stained blinds, left over food crumbs on the dining chairs, dishes left in dishwasher from previous occupants. Not even a basic kitchen cleaning pack, no cloth or dishwasher powder. No recycling bin, chuck everything in rubbish. Reception only staffed from 9am- 5pm, we arrived out if hours and was left only one room KEY ( it's a long time since I've had a key and not a card at a hotel) this shows how dated the place is. Very noisy location right next to busy road junction and traffic lights. We would not recommend and will never return. All the above for $600 per night!!!
翻譯
訪客用戶
入住於 2023 年 4 月
朋友出遊
0 則評論
1.0/5
發布於 2023 年 4 月 23 日
We were moved to this Hotel because Peppers were overbooked- we could not get out of this place fast enough! The rooms are privately owned so no standard as to what to expect. Our room was old, worn and filthy! Being on the third floor and next to a busy street expect car and motorcycle racing at night!
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訪客用戶
入住於 2023 年 10 月
其他
0 則評論
3.0/5
發布於 2023 年 10 月 15 日
Booked a one bedroom unit which had hinterland views including Pacific Fair gold coast highway and train station. Very comfortable , clean well stocked and a very comfortable large bed. Large balcony but not much sun. Very old basic TV no radio and a very poor water pressure in shower. No information brochure in room eg desk phone number and hours, emergency phone numbers for doctors etc. First time staying at Sierra Mantra
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oliviat203
入住於 2023 年 10 月
家庭出遊
2.0/5
發布於 2023 年 10 月 13 日
I paid way more than usual for a 3 bedroom apartment because it was school holidays and also a long weekend. But I suppose that’s the price you pay if that’s the only time off you get. I was called by the hotel on the way to check when I was arriving and I said I was about an hour away and would be there at four. I also asked what floor I would be on because I wanted a higher floor. I was told 25th floor and I said that’s great. On arrival I was then put on the 21st floor. Which I thought was strange. I walk in. The 3rd bedroom was like a closet. Tiny of the kitchen, 2 single beds. No wardrobe. No window and a double sliding door. The “ocean view” was obstructed with buildings. I paid at least $500 more for the ocean side- not worth it. The second bedroom was a double or queen. Ok that’s your room I said to my daughter because mums getting the king bed!! Main room was the same size bed! A queen or double!!! What the…? I looked at the description agin on the website- 3 bedroom apartment KING bed , queen bed, 2 singles. I rang the front desk. I’m not paying my 3 month wage for a queen bed!!! I was told management would call me back and never did. The apartment was nice but small. The ocean view was not just the ocean please just write obstructed ocean views!!! Don’t say a KING bed if they’re no king! When I told the front desk my room number 2104, they said they do not recognise this number as one of THEIRS! What????!!!! So if it’s a privately owned apartment, make sure that they have what YOU are advertising!!!!! I don’t care if it’s busy. Make sure all room have what you’ve advertised. Not happy. And sort out the wifi. On check in, give your guests the code.
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訪客用戶
入住於 2023 年 7 月
家庭出遊
0 則評論
5.0/5
超棒
發布於 2023 年 7 月 18 日
We booked 5 rooms for a family holiday and we all had a fantastic time ! Avelyne in the front office was extremely helpful and we really appreciated the gifts In recognition of my Accor Diamond Status. All rooms were very nice and very clean so a credit to the house keeping. The staff were all friendly and the location is excellent. We were very happy that we chose this resort !
翻譯
訪客用戶
入住於 2023 年 4 月
其他
0 則評論
4.0/5
很好
發布於 2023 年 4 月 23 日
The location at Broadbeach is excellent. Close proximity to Pacific Fair & the beach. A short walk to the light rail & bus stops. Light rail will take you into Surfers Paradise & beyond to Helensvale. The 1 bed apartment is very spacious & has everything needed for your stay. The view was lovely. Across the river to Pacific Fair then to the hinterland. Comfortable beds & nice shower (except it takes a long time for the hot water to come through). The apartment could do with a little maintenance but overall very good.
翻譯
訪客用戶
入住於 2023 年 4 月
商務出差
0 則評論
5.0/5
超棒
發布於 2023 年 4 月 10 日
3 nights for a work trip. Clean with good amenities. Pool lonely. Staff helpful. Gold coast light rail works during night with some noise, loud at points. Not in control of hotel and noted on compendium accessed via QR code. Would recommend for central location in gold coast. Close to shops and restaurants.
翻譯
訪客用戶
入住於 2023 年 4 月
家庭出遊
0 則評論
5.0/5
超棒
發布於 2023 年 4 月 23 日
Nice place had a great stay. Very convenient for you. Wanted to do. Room is very very comfortable. Amenities, such as the swimming pools sauna and spas were excellent as well. Car park was a little difficult to navigate and better signage as far as exits would’ve been helpful
Staff at all times were extremely welcoming and helpful. The amenities were clean and the spa and pool water of a good temperature. Our only real complaint would be the musty smell on level 7 and inside our room 708. Not sure if it could be a quick fix or a total replacement of the carpet and or lounge suite. We love this hotel but after this visit thought that next time we would only stay if room upgrades have been done.