香港朗廷飯店

整體黎講 8分左右 係除左服務差少少 服務只得2/5星 明白本地酒店大部分入住客人都係外國人多 但服務生大部分都係本地人 我地都係本地人 但都係講英文多或普通話多 導致冇咩親切感 （前提係佢地傾計都係用廣東話傾 我同另一本都有講講廣東話） 而且服務可圈可點 打電話想要紙杯 話轉頭送 但等左20分鐘都未到 打多次 送上黎都係冇紙杯 話冇紙杯呢樣野 轉頭等5分鐘又突然送到過黎😂 仲有其間受左傷 叫客服送啲消毒用品上黎及幫忙消毒（叫對左拎個急救箱黎）但等左成十幾分鐘 送左消毒用品上黎話要自己消毒 如果幫忙消毒要再叫保安上黎 傷口有2cm咁長 啲血係滴出黎 冇錯 係滴出黎 唔係流 但客服睇都冇睇過 問都冇問過 只係拎普通size膠布黎就算 臨時臨急只能係咁易自己包住先

超預期的一家，畢竟老牌酒店。入住進房間發現居然還在打掃，酒店工作人員立即致歉並且升級了房間，非常貼心。去前台打印一份文件服務也很周到，工作人員耐心花了十分鐘幫忙下載文件打印完成。酒店內裝優雅，房間也很寬敞。

「非常糟糕且不可思議的一次入住體驗，香港朗廷作為全球知名酒店集團，在香港標榜五星，卻與五星表現大相逕庭。 1. 選擇房型時特意挑的豪華庭景房，酒店人員竟然安排在3樓低樓層，所謂庭景僅一扇小窗的平臺景觀，房內面積比朋友入住的普通房型面積還小； 2. 隔音差勁，設計老舊。早上除了被走廊住客聊天吵醒以外，還被水管的噪音吵醒，甚至樓上掉東西的聲音都聽得到。 多年在外住店，從未發生過上述情況。 下次來港不會再選擇香港朗廷。」 "An utterly terrible and unbelievable stay at The Langham Hong Kong. As a globally renowned hotel group that claims to be five-star in Hong Kong, its performance falls far short of this standard. 1. Room Assignment Issue: Despite specifically booking a Deluxe Courtyard View room, the staff assigned me to a low floor (3rd floor). The so-called "courtyard view" was merely a tiny window overlooking a service platform. The room size was even smaller than the standard room my friend stayed in. 2. Poor Facilities: The soundproofing was atrocious and the design was outdated. In the morning, I was woken up not only by guests talking in the hallway but also by the gurgling noise from water pipes. I could even hear objects dropping upstairs clearly. In all my years of staying in hotels, I have never encountered such issues. I will never choose The Langham Hong Kong again on future trips to Hong Kong."