霍姆伍德伯明翰 I-65 凱藝飯店(Quality Inn Homewood Birmingham I-65)

Service was good. Staff helped me get my door unlocked upon arrival. Room was very clean and updated. Weren’t much in amenities but I was only there to spend a night and after a long day of traveling this room was just fine for me. Disappointed in the “breakfast” that was supposed to be included. The staff said it was because of Covid but other places I have stayed have lifted restrictions to serving a breakfast. All they had was a table blocking the entrance to the dining area with bottles of water and a pre-packaged sweet roll (that was very tasty). I didn’t expect a gourmet meal, but was looking forward to a bowl of cereal and some orange juice before I headed off for a full day of traveling.

There rooms were dirty because housekeeping doesn't clean very well

Very nice

The room was dirty and the carpet completely gross to step on. Sheets seemed clean, but the security lock on the door was missing and the room smelled of a lot of smoke. For the price way over valued. Would have been bad at half the price. Never coming back.

Front desk clerk was horrible. Nasty attitude. Only 1 towel in room. I had 2 rooms (one for my mother and stepfather and one for my fiancée and me) my step father went to desk to get them more towels and desk gave him 3 but refused to give me any. Fiancé got some from her. Room was ok extremely dusty and floor needed vacuuming.

The breakfast was a honeybun and a bottle of water, with no place to sit and eat even that. The pool was closed, the carpet was torn and didn’t appear to have been vacuumed. I had trouble getting the keycard to work. Also, there was no phone in the room so the only way of contacting the front desk was to call the regular business line on my cellphone, or else walk downstairs to the office.

The motel is much older and less inviting than it looks in the photo. The desk staff was on the phone the entire time I was checking in and the light on the second floor in front of the elevator was out. The room was acceptable, clean.

Pool is not open, cable went out overnight and the elevator inspection is out of date. They only have the one elevator and all the doors are locked so the key cards dont open the outside doors.