「房間看起來有點舊,但很乾淨,沒有蟑螂和螞蟻。 Pastel Hotel 門前有許多時尚商店。接待員非常友好,幫我搬了沉重的行李箱。房間裡還有熱水淋浴。
房間看起來有點舊,但很乾淨,沒有蟑螂和螞蟻。 Pastel Hotel 門前有許多時尚商店。接待員非常友好,幫我搬了沉重的行李箱。房間裡還有熱水淋浴。」
PPONG TIAN ALLANExtremely disappointed with the booking.
We had issues when trying to check-in in arrival. Our names weren't on the Booking List provided to the Security (as Reception closed for the day). So after some delays, then our names were provided to the Security. Then was asked for Code or Pin which wasn't given to us.
Also we booked a 4-Bedroom Apartment but we were given a 3-Bedroom with only 2 toilets instead. They wanted to change us to 2 units of 2-Bedrooms but have to move out to another rooms 2 days later. So we told them we will just stay put with the room
Owner was kind and tried to find us alternative place and requested us to move there (with assistance provided) but too troublesome as we have young children. So told them, we will just stay put!
Room needs to improve and some renovation or touch up need to be done. The people speak very simple English.
Room is good for family or friends who wanna stay together. Location is good too as walking distance to quite few places.
訪訪客用戶Some cockroaches, mostly dead but some alive scurrying about. Room had a bad smell but was manageable.
On the last morning we woke up to the sound of someone trying to enter our room at 6:30AM after talking on the phone super loud for half an hour with the host waking us. He was on the phone with the host who was giving him the code to OUR ROOM in which WE WERE CURRENTLY SLEEPING. ***. We didn’t open the door initially because we didn’t know what was happening, instead saying it was occupied.
To which the ***** of a guest (who somehow thought he was gonna KICK US OUT of the room) then told our ***** of a host that it was occupied which they somehow could not comprehend. So then 15 minutes later the host came (two women) and tried to open the door to OUR ROOM in which WE WERE SLEEPING and I shouted that we were in the room, quickly put on clothes and opened the door to the shock of our host who somehow DIDN’T KNOW IT WAS OCCUPIED. Then the host asked to show our trip reservation which clearly showed we had booked the room and did not need to vacate until noon. The whole experience was very upsetting.
However the host did let us check out late with no problem, so that’s a plus, I guess.