住宿方回覆: Thank you for your positive feedback! We're thrilled to hear that you found our service and facilities to be good. We appreciate your support and hope to welcome you back for another great stay!
住宿方回覆: Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay at Feli Hotel and appreciated the spacious room and convenient bathroom layout. It's great to know that you found our location lively yet quiet. We’ll be sure to pass on your compliments to our front desk staff. We hope to welcome you back soon for another fantastic stay!
住宿方回覆: Thank you for taking the time to share your feedback. We're very sorry to hear about the condition of the room and especially the issues with cleanliness and insects — that is absolutely not the standard we aim to provide. We truly appreciate you pointing this out and will take immediate steps to investigate and resolve these problems. On a positive note, we're glad our team’s service left a good impression. Your comments are extremely important to us, and we’ll use them to improve urgently.
住宿方回覆: Thank you for your valuable feedback! We're pleased to hear that you enjoyed our convenient location near Bar Street. We appreciate your suggestion regarding signage at the entrance, and we'll definitely consider this to help future guests find us more easily. We hope to welcome you back soon!
住宿方回覆: We’re truly sorry to hear that your experience did not meet your expectations. While many guests appreciate the local character of our property, we understand that it may not suit everyone. We value all feedback and will reflect on your comments as we continue to improve. Thank you for sharing your thoughts.