住宿方回覆: Dear Sir or Madame, Thank you so much for choosing us for your hotel stay! It was an absolute pleasure to welcome you to the heart of the city. We are delighted that our design, service, and location left a good impression on you. Your kind words will definitely be shared with the rest of our team as a testament to their effort and attentiveness. It is also heartwarming to know that our culinary options suited your appetite as well. Our culinary team will be pleased to receive these compliments from you. Thank you for also highlighting the convenience of our location. Being close to many attractions is something our guests often appreciate, and we are thrilled that you feel the same. Although it may not be ideally quiet as we are in the city center, we hope our attentiveness and assistance made up for all the inconvenience. Your feedback on our slippers and shower is also greatly appreciated by our team. We will certainly take them into consideration for our continuous inspection and improvement. We look forward to welcoming you back very soon. Thank you once again for including us in our travel memories. Warm regards,Thuan Chau (Ms.) | Hotel Manager
住宿方回覆: Dear Sir or Madame, Thank you so much for choosing us for your hotel stay! It is a pleasure to welcome you on your visit to the city. We are delighted that you found our design and ambiance appealing and that our location served you well. Being in the central area gives us access to many city attractions, which is often well preferred by our guests, and we are thrilled that you feel the same. Your kind words for our culinary options are deeply cherished by our culinary team. We always try our best to offer a healthy and balanced menu, and we thank you for your acknowledgement. It is regrettable that we were not available in time to assist you with the luggage; however, we appreciate you letting us know our shortcomings for our evaluation and improvement. Regarding the external noise, kindly be advised that we are a city hotel. While we understand that our location may not be ideal for everyone, we hope our service made up for the inconvenience. We look forward to welcoming you back soon. Thank you once again for including us in your travel experience. Warm regards,Thuan Chau (Ms.) | Hotel Manager
住宿方回覆: Dear Sir or Madame, Thank you so much for choosing us for your hotel stay! It was truly a privilege to welcome you on your visit to the heart of the city. We are thrilled that we left a good impression on you and that you found comfort in our accommodations. It is heartwarming to learn that our service and culinary choices served you well and that you made the most of them during your stay. Our team will be delighted to hear of your kind words; they are a testament to their attentiveness and effort. We look forward to delivering you another fulfilling time on your next return. Thank you once again for including us in your travel memories. Warm regards,Thuan Chau (Ms.) | Hotel Manager
oooo aodi
高級特大床房
入住於 2024 年 10 月
商務出差
15 則評論
4.2/5
很好
發布於 2024 年 10 月 19 日
設施:可以
衞生:可以
環境:可以
住宿方回覆: Dear Sir or Madame, Thank you so much for choosing us for your hotel stay! We are delighted that you found comfort in our accommodations. We are glad to hear that our facilities, ambiance, and cleanliness were among the highlights of your stay. Your appreciation for our attentiveness and effort is absolutely heartwarming. We always try our best to provide our guests with high-quality service while keeping the rates competitive, and we are pleased that we did it for you. We look forward to welcoming you back very soon. Thank you once again for letting us be a part of your travel experience. Warm regards,Thuan Chau (Ms.) | Hotel Manager
住宿方回覆: Dear Sir or Madame,Thank you for spending time with us at Bạch Suites Saigon. It was our pleasure to welcome you to the city. We are glad to hear that the hotel ambiance made an impression on you.We truly appreciate you letting us know about the fragrance in the room. However, we sincerely apologize for the service you encountered while giving feedback. As this is not the standard we strive for, we will take immediate steps to address and evaluate the issues to better accommodate our future guests.As for the breakfast, we regret to hear that you felt dissatisfied with our menu. While we try our best to build a balanced and healthy menu while keeping food waste to a minimum, we keep the soup dishes changing daily.We look forward to delivering a more fulfilling experience on your return. We wish you health and success.Best regards,Thuan Chau (Ms.) | Hotel Manager
Shashangren
豪華特大床房
入住於 2024 年 7 月
夫妻/情侶出遊
40 則評論
5.0/5
超棒
發布於 2024 年 8 月 9 日
裝修很不錯,房間也很大,樓頂有泳池
衞生:不錯
設施:完善
環境:很好
服務:非常不錯
住宿方回覆: Dear Sir or Madame, Thank you so much for choosing us to be your place of stay. We are delighted that you find your time here worthwhile. We are thrilled that you find the hotel to be of good value. It is our priority to provide our guests with high-quality service at a competitive rate, and we are glad we did just that with you. Your kind words for our service and facilities will be shared with the rest of our team as words of encouragement. We look forward to welcoming you back very soon. Thank you for letting us be a part of your travel experience.Warmest regards,Thuan Chau (Ms.) | Hotel Manager
住宿方回覆: Dear Sir or Madame,Thank you so much for choosing us for your hotel stay! It was an absolute honor to welcome you and your family to the city.We are thrilled that our interior and location served you well during your stay. Being close to many attractions in the city center is often something our guests appreciate, and we are glad you feel the same. Thank you once again for letting us be a part of your family’s travel memories.We look forward to welcoming you back soon. Warmest regards,Thuan Chau (Ms.) | Hotel Manager
Z Bie
套房
入住於 2024 年 9 月
其他
22 則評論
4.0/5
很好
發布於 2024 年 9 月 19 日
非常好 位置好 小而精緻舒適
住宿方回覆: Dear Sir or Madame,Thank you so much for choosing us for your hotel stay! It was an absolute pleasure for us to welcome you on your trip to the city.We are glad that our location was the highlight of your stay. Being in the city center is something our guests often appreciate, and we are thrilled that you feel the same. However, we regret to hear that our amenities fell short for you. Your feedback is definitely invaluable for our continuous evaluation and improvement.We look forward to welcoming you back for a more fulfilling stay. Thank you once again for including us in your travel experience.Warm regards,Thuan Chau (Ms.) | Hotel Manager
住宿方回覆: Dear Sir or Madame, Thank you so much for choosing us for this hotel stay. We are thrilled to know that you had a wonderful time and that you found comfort in our accommodations. Your kind words for our facilities and service are deeply cherished by our team and I. It was truly a privilege to welcome you to the city.We look forward to having you back very soon. Thank you once again for the opportunity.Warm regards,Thuan Chau (Ms.) | Hotel Manager
住宿方回覆: Dear Sir or Madame, Thank you so much for making us your choice of stay on your trip to Saigon! We are absolutely thrilled that you had a great impression with our service and made the most of it during your stay. Your kind words will certainly be shared with our team as a testament to their hard work and attentiveness. It is our priority to provide our guest with high-quality service and make them feel at home, and we are glad we did it for you. We look forward to welcoming you back soon. Thank you once again for your kindness. Warmest regards,Thuan Chau (Ms.) | Hotel Manager