Zeus Living - Cozy apartment in Villa An Phu

On my arrival day, I called to check in and reception told me my booking didn't exist, despite having sent my IDs weeks ago. I even had to send my booking confirmation from trip.com to prove I had reserved a room. The room wasn't thoroughly cleaned, the toilet paper roll was too dirty to use and there were no in-house slippers provided. Worst of all, they texted me to check out a day early, even showing me "proof" in their system that my checkout date was that day, not the following day as I had booked. I don't understand how they manage their system with booking agencies, but this was a complete mess to deal with just for a two-night stay.