富美興-皇家蘭德公園飯店的評論

住宿方回覆: Dear Valued Guest,First of all, the hotel thanks you for choosing to stay at The Royal LandPark - Phu My Hung and for taking the time to share your experiences during your stay. This has great meaning and motivation for the hotel in general and the staff in particular. The hotel always tries to promote and ensure maintenance, while improving service quality to welcome you and other customers with even more enthusiasm and care.Once again, thank you and hope that The Royal LandPark will always be the priority choice for your future stays in beloved Ho Chi Minh City, Viet Nam!Have a good day.Ms. Winnie Nguyen,Assistant Manager

住宿方回覆: Dear Sir/MadamFirst and foremost, we would like to thank you for choosing us as your preferred accommodation for your previous trip to Ho Chi Minh City. We are delighted to know that you had a pleasant stay. Your kind feedback does encourage all of us to keep on delivering our best services and striving to serve our valued guests like yourself better.Once again, thank you and we all look forward to welcoming you back and hope to be your home away every time your travels bring you to our country.Yours sincerely,Winnie Nguyen | Ms.Assistant Manager

住宿方回覆: Thank you so much for your kind review! The entire team is delighted to hear that you had an enjoyable time with us here in PHU MY HUNG, HCMC! Please rest assured that the entire team is looking forward to having you back with us again soon. __ROYAL LANDPARK

住宿方回覆: Thankful for your review of the stay. We are very grateful that you understood the situation and gave us the chance to relocate another room to you at the hotel nearby (The Royal, which belongs to the same hotel chain). We hope to welcome you back in the future and you can refer to the new hotel will be launching in this summer inn case you occasionally visit to HCMC--ROYAL LANDPARK

住宿方回覆: Thank you for your review. First of all, we apologize that the stay did not meet your expectations. We did not receive any request for assistance during your stay so it was really hard to improve the situation that you were facing. The hotel facilities frequently checked the condition, and in case there was any problem, the technician would come to support. We thought that you could not stay in the room if it were out of electricity. Once again, thankful for your feedback. However, these subjective reviews lack objectivity and it will also affect fairness. We hope that if there is anything that you need assistance with, please contact the front desk to be supported. We always ready to serve and bring you a comfortable stay