智選假日套房飯店芝加哥以西的奧黑爾ARPT的評論

Bad location. I saw Spider webs on the ceiling. The elevator was very slow to go up and down. Only thing good was the hot shower.

辦理入住手續的工作人員很好。收銀員，不是很好。他們都穿著普通的街頭服裝，你無法判斷他們是否在那里工作。結賬的人說得太快了，如果被要求重複自己的話，似乎很生氣。我對第一個房間有一個問題，鎖無法鎖住，第二個房間很好，但暖氣不起作用。第三個房間很好。幫助我整理所有房間的那位先生非常友善，耐心和抱歉。他們在結帳時搶購併去吃冷早餐。我想那是因為疫情。

酒店靠近州際公路，很容易到達。工作人員友好而有禮貌，但我與之互動的所有工作人員都穿着“街頭”服裝，因此很難知道您是在與工作人員還是其他客人交談。酒店大堂和電梯又臟又臟，但房間很好，沒什麼特別的，但至少乾淨。酒店本身在便利設施方面沒有任何東西，但它確實與許多餐館和商店共用一個停車場，因此如果您需要食物或其他任何東西，您可以步行到達多個選擇。總體來説還不錯，但沒什麼令人難忘的。

員工態度比較差，退房稍晚一點就被攆出來，行李車都不讓推。

The phone in the room was not hooked up so you had to go all the way down to the front desk to ask for anything. There was no clock in the room. The toilet constantly ran. We asked when we checked in to have towels left at our door each day and we only got them once.

Checked in and room had roaches in first ( minutes counted 5 went to desk and they did give me a roach free room upstairs.

Excelente hotel buena ubicacion tiendas restaurantes, el desayuno incluido muy completo todos muy amables el unico inconveniente es que en recepcion no hablan español, pero tratan de entender lo que les preguntas

En general muy bien, lo único malo que el transporte de metro queda muy lejos

todo perfecto

Hotel rooms completely nasty an beyond old fashion. Carpet looked like it hadn’t been vacuumed in years! The bed mattress hard like cardboard. And the sheets was dingy

The receptionist was nice and tried to help us as much as possible, but there was not another room she could offer us. Our room was not clean, there was trash under the bed and crumbs on the floor. The stands were dirty. The microwave had dirt stains in the door before opening it. The bathroom was not clean. The soap holder had looked like it had mold from not being clean. The phone did not work. I had to call the front desk from my cellular phone. My five year old is now sick due to the room being so cold. It was a terrible experience.

My whole purpose to come was for a getaway and to enjoy the pool which was broken so I couldn’t get in,night staff was rude and loud on their personal phones talking about quitting,housekeeping never came to make my bed after telling me she was,it was all bad.

Bugs everywhere. Hallways smell like urine. Key cards stop working after one day. Elevator floors have probably never been vacuumed. Elevators slow and don’t function well. I would never stay here again.

Large helpful & kind staff member clearly has a bathing issue, but fortunately the smell was only near her. Property could use transitions on the floor due to ragged carpet (or replace carpet). Pool was out, treadmill was out, main light in our bathroom was out--apparently bulbs are on order(?)--meant that we delayed bath for my small child)--and had to ask for a plug to use the bath instead of shower (not built in), plus toilet handle stuck & ran. Walls were thin & I could hear traffic through the windows. Maintenance & better management would serve Holiday Inn Express better here. If I were higher management, I'd give them a talking to, or simply fire them. If this is not a good part of town, guests have little idea. The good beds and breakfast saved the day here, but wow. Glad it was only 1 night.