The Feversham is a great place to stay in Helmsley for many reasons including pool and spa facilities, food, location, parking included and mostly the amazing staff.
However the rooms are a little tired and considering the Feversham isn’t the cheapest place to stay I would expect a higher standard, we stayed in a mid range price room, with a separate living area with log burner, bedroom and bathroom but it was tired and some things were damaged and dirty (a rip in the bed base, dirty marks on the fabric headboard, build up around the bathroom basin tap, loose bath tap, dirty mark on paintwork in bathroom, dirty marks on the sofa arms in the living area, one of the bedroom robes had a hole in it).
The staff are really great, they are friendly yet professional, attentive and polite, nothing is too much trouble, everyone says hello when they see you, they work hard to provide a luxury quality stay.
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