Stop over on way to our family in Northumberland accommodation a nice spacious room with a good breakfast.
The Valentines Dinner was tastily presented & the staff friendly & helpful
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Jeannette
2024 年 2 月 15 日
Friendly receptionist when checking in. Felt rushed to be out of room each morning by house keeping, not friendly at all. Room not hoovered, no loo roll or hand soap replaced. On the last morning we put do not disturb sign on the door it was taken off and pushed under the door.
A lovely place to stay central to getting places.
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Verified traveler
2024 年 2 月 8 日
The old part of the hotel is a little tired but the staff were v friendly, the pool was great, it was pleasantly quiet, the beds were v comfy and it was easy to find.
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Ashley
2024 年 1 月 29 日
Tired hotel, spa area okay but again rather tired. Staff okay. Previous guest’s poo and skid marks in our toilet on arrival which is pretty poor.
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John
2024 年 1 月 28 日
Had a great stay. Big clean family room, great buffet breakfast and a really good sized pool. Staff were all really helpful and friendly. Wouldn stay again.
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danielle
2023 年 12 月 31 日
Comfortable stay. Room clean and tidy. Desk staff were lovely.
Breakfast at 9 am was a let down, sausages were awful, bacon hard, cheese hard and the eggs had been out way too long sadly.
Fretwell spa was lovely
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Saleem
2023 年 12 月 20 日
free parking friendly welcome at reception nice clean room clean and tidy breakfast was good swimming pool water was cold and same for the spa water was cold not hot Maintantance is required.
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Roman
2023 年 12 月 5 日
Nice and clean, comfy bed and solid floor and walls meaning no noise contamination from neighbouring rooms
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Verified traveler
2023 年 12 月 3 日
Room lovely and clean, bed comfortable and food provided (at Ball) delicious. Staff all pleasant and approachable.