普拉斯經濟型套房飯店(Budgetel Inn and Suites Plus Helen)

I reserved a smoking room. When we arrived, we were put in a non-smoking room. There was trash on the floor behind the bathroom door and under the edge of the bed (visible from across the room). The sink stopper could not be removed, so water stayed in the sink making it unusable. There was no water going to the toilet, so it couldn't be flushed. We called the front desk and were moved to another room. The door got stuck every time it was closed. It was impossible to open it with one hand. It didn't have any trash on the floor, but it had some kind of bugs in the bed (bed bugs, maybe?), and we woke up with bites on all exposed skin.

There were a large amount of insects in the room. The room wasn't very clean either. Not that a 5 start hotel was expected but there was also concerns with the towels. All in all, it wasn't the worst experience but it definitely wasn't the best.

Non smoking room smelled like cigarettes. We called to ask for a change in rooms which we were denied and no solution was offered. Had to wait about 10 minutes for someone to come out to the front desk to help us out. Hot tub had cold water pumping into it. Bathroom toilet had brown ring around the water line, not cleaned before check in. Fitted sheet on one bed had stains on sheet. A couple dead bugs on floor.

Our room was clean and comfortable. Check in was quick and easy and staff was friendly. Everything was in good condition. The price of the room was comparable to the accommodations. There was supposed to be free breakfast at 7 am but we left at 7:55 and no one had showed up to open up for breakfast. Other than that everything was fine.

The room was ready an hour late. The toilet ran all the time and had to beg for a blanket. Both beds only had sheets and couldn't get two blankets, one for each bed. The property is not within a safe walking distance to downtown Helen. Tried to get coffee and breakfast at 7:10a and the office was locked up and the breakfast room was dark and locked. Tried again at 7:40a. Breakfast was supposed to be available from 6a-9a.

This hotel has been the worst hotel I've ever stayed in. They gave me a room and when I entered they had never cleaned it and the beds were without sheets. Everything was super dirty and smelled super bad.

Location is a plus a minute from Helen, but this place is a mess. Dirty and stained bed sheets, talk to front desk and they said bed sheets were clean, i said if was clean I wouldn’t complain and he gave me a nasty attitude. Bathroom was full os soap scummed like never was clean, bathroom door has all kind of stains never clean. Even was a $110 night this hotel need a new housekeeper that can clean. Do not stay here.

I stayed at the Budgetel Inn & Suites in Helen, Ga and was very pleased with my choice. I got to the hotel around 12:45 am and had to ring the bell and then telephone the night clerk. He had the best attitude!! I also felt safe as I was alone. but I was glad to see the parking lot and exterior were pretty well lit up and I in nice shape. The room itself seemed very clean and I would definitely stay here again and recommend to others.

I paid $365 for a room that the guy behind me who do not have a reservation paid under $200 for. Went to Helen for Oktoberfest. Thanking it would be packed and I would have trouble getting a room so I jumped on this one. The hotel has been painted to look nice and the rooms have been redone as far as furniture but the place is really really outdated. Old showers. I won’t stay here again simply because of the money and how I was taken. But in a pinch it’s better than sleeping in your car I guess. Maybe depending on what type of car you have