Travel23424125540
2023 年 5 月 21 日
Heritage + Nature’s Providence + Commitment to Excellence = Raison d’être for over 1300 years of Successful Hospitality! After two absolutely stunning days of rest, relaxation, recharge and nourishment at the Nishiyama Onsen Keiunkan @ Yamanashi Prefecture Japan, I realised how silly I was to even doubt whether it would have been money well spent to indulge more than USD500 per night on this truly amazing Onsen Inn which has stood the test of time for over 1300 years, and has been granted Guinness World Record Status for being the World’s Oldest Hotel in operation since AD 706! The Japanese insistence on quality, attention to details and the genuine care and concern we experienced were all reasons why I would gladly stay at this excellent property again given the opportunity. Nature endowed the owners of the property with a hot spring that had consistently been sprouting clear high quality water for over 1300 years. Leveraging on nature’s gifts, the management of the hotel has amplified the experience for its guests by ensuring that the staff at the hotel were trained to go out of their way to make the experience of evert guest memorable. One of the scenes which stuck in my mind was to see some of the hotel staff braving the rain to ensure that we were sheltered and our luggage were kept dry, to quickly settling us into our rooms and making sure that all our queries and concerns relating to the meal and onsen arrangements were addressed. Add to that the superior meals we were served for both days during dinner & breakfast, where they made sure that even the kids were served high quality produce (eg steamed king crab meat) carefully mixed with kid favourite such as mini hamburger steak patties exemplified their attention to details, caring not such for the adults but also the tiny tots in our party. And of course one simply cannot stop raving about the quality of the onsen: uniquely situated to provide superior views of the valley and a 24 hour access to the onsen, with access to 4 different public onsen spaces and 2 private onsen (on demand and subject to availability) we wonder if we would ever find another hot spring that would live up to the impeccable standards of Nishiyama Onsen Yamanashi! A special shout out to staff Haba San who was always warm, helpful, considerate and going out of the way to make us feel right at home, many thanks!
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