Verified traveler
2023 年 9 月 11 日
Not so good. I drove there & however forgot my id. I have a photo copy and the receptionist refused to use it. I was in a bit of a rush on the way there as it was my little brother's birthday and i didn't want the cake to melt. I stay quite often so I feel, as a loyal guest, there could've been an exception. Not only that, after finally checking in, we were told the pool and jacuzzi was not in service and we had to go to the neighboring hotels to use theirs. Shortly after, I received a call from the front desk saying they received a "noise complaint" and that we would have to leave if we kept making noise, even though we had literally just got into the room. It felt like harassment so I was a bit uncomfortable staying.
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