Alice H
2024 年 11 月 10 日
The location and grounds are stunning and the room was fabulous, but I was surprised that there were no robes, no coffee maker and no turn down service. There were also no colourful cushions as per the hotel pictures. The AC was very drafty blowing directly onto the bed and we were disturbed all one afternoon by a very noisy grass-cutter. I also hated the slatted bathroom floor because the cleaners wouldn't be able to access the underfloor area. The service and quality of the food were both superb but we were extremely disappointed with the design of the common areas. So much so that we almost left after our first night. There was a complete lack of atmosphere in both the bar area - which was dingy and unappealling - and the large restaurant which echoed with the sound of screaming kids. We also found the prices to be very high: 500 rupees for a roti is ridiculous. There was another restaurant but that was for just ten people and you had to commit to paying for a very expensive taster menu. The pool was extremely long but as it was all one area, children tended to monopolise the central area and so it was impossible to do laps. We were extremely frustrated by the lack of information and a map of the hotel. We were given a long briefing when we arrived but when you are travel weary and keen to get to your room it's not a good time to take on board a raft of information. We discovered on day three that there was info on the TV but it was impossible to access unless you called someone to show you how to do it.
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