哈普庫樹屋飯店(Mr & MRS Smith Hapuku Lodge & Tree Houses)

We have travelled all over the world and stayed at many of the highest rated hotels and resorts. There is something special about Hapuku that words can’t really capture. The food is the best we have experienced anywhere in New Zealand, The service is beyond 5 stars- the attention to detail- even just the consistent kindness displayed; more like family than staff. If you are traveling around New Zealand, make a point of staying here in beautiful Kaikoura.

We stayed for two nights recently on a trip through New Zealand. It was a delightful stay. We stayed in one of the lodge suites which was spacious and comfortable with a lovely lounge area with a gas fire, a large bedroom with comfortable bed and further seating. The bathroom was large with a lovely rain shower and a separate Japanese inspired bath. Very nice toiletries in the bathroom. The views from the entire property are superb and the public areas are delightful. The international combination of chefs and kitchen staff produced some memorable food and all the staff were, without exception, helpful, friendly and efficient. With many thanks to all including Rosalie, Keilla and Benny (sorry if I’ve misspelt anyone’s names) Can wholeheartedly recommend Hapuku Lodge and would definitely stay there again if we come back to New Zealand!

I did not want to do this but I made a reservation a month back and cancelled immediately (cancellable and flexible booking). My card was charged $16000 for the booking and till date there has not been a refund or any contact from the hotel or Mr and Mrs Smith!!! It was only on routine check of credit card statement that I have noticed this. Unacceptable!

We've travelled extensively and stayed in 100's of hotels .... and what makes an amazing stay is often down to location of course, but also luxury items like bedding, bathrooms and meals, Hapuku Lodges have all this covered, but the final ingredient to make a stay memorable, years after visiting, is the staff .... welcoming, attentive and genuinely passionate about offering hospitality. The staff at Hapuku are are real credit, they take an amazing hotel and add the extra experience. Every person was so kind but extra thanks to Jake for his welcome and local knowledge, and also Mike for dinner service

From the start to finish of our 3 nights stay, in one of the treehouses, the whole experience was exceptional in our travels around NZ over the last month. Friendly, kind interested and caring well beyond expectation. Rooms supremely comfortable, food varied each night and delicious. Breakfast and lunch offered with grace and pleasure also. Good place for quiet time but close to whale watching trips . Even its own helipad for trips to mountains and sea.! Don’t miss this gem.

Simply classy and first-rate in every way! Located several miles from Kaikoura town center but DEFINITELY worth a multi-night stay for romance oriented couples. The attentive staff went out of their way to ensure that every little need or want was met above and beyond expectation - often predicting things we might enjoy (such as heating up the cedar wood dry sauna and stone-lined adjacent outdoor jacuzzi even before we indicated that we wanted to use them). Our room was gorgeous - the design was modern yet warmed with wooden cabinetry evidencing extreme attention to detail (heated bathroom floor, heated towel racks, large walk-in shower, views of adjacent pastural lands, etc.). Beautiful common room with fireplace and various lounge seating areas to enjoy a handcrafted cocktail and light conversation before dinner. And the on-site dinner? A completely 5 star dining experience clearly prepared by talented chefs and served by polite and personable staff. Well-suited for an intimate evening or special occasion. The breakfast, included as part of the stay, was equally delicious and elegant. Top marks for everyone at this wonderful establishment.

We have just returned from a 4 week trip around North & South Islands staying mostly in small lodges. Hapuku was undoubtedly one the most outstanding of these. We stayed in a Lodge suite more suitable for ageing knees, which was beautifully furnished with a wonderful bathroom which included a luxurious Japanese tub. The hospitality from all the staff was extremely good and the food both at dinner and breakfast was locally sourced and cooked in front of you in a cosy and welcoming dining room. recommended without reservation.

The view from our room was spectacular. The room was spacious, bed comfortable, shower great. The staff were very friendly and helpful. Dinner and breakfast were delicious.The pillows were good especially the super soft one. Loved the Japanese style toilet. Heated pool and spa facilities available although not used by us this time.

The best place we stayed in New Zealand. Fabulous unique tree house with amazing views, everything was perfect. Excellent service, terrific food. They even accommodated our dietary restrictions beautifully. Yes, it's pricey, but we wish we could have stayed longer.