河內文廟住宿飯店

一直住這裏，位置不錯 服務也好，商務旅遊都適合

The service is consistent and professional throughout. It has been, in fact, enhanced since my previous stay during it's opening year. For one, the executive lounge is in full swing, albeit plagued by occasional inconsiderate guests who talk for prolonged periods on their mobile phones or book the meeting room for the purpose of dining with their friends on the pretext of discussing work. The lobby moniterance can be more effective i.e. enforcing orderly conduct and behaviour over rowdy and aggressive mainland Chinese tourists. Devices and voices should be kept to a minimum in public spaces to maintain proper decorum. The hotel ground staff need to be more vigilant in this regard. That said, the service staff are to be highly commended. The Guest Experience Manager, Ms. Hannah, is extremely approachable and knowledgeable. She provided me with valuable tips on places of interests within the city and beyond. She always makes herself available and is often seen interacting passionately with guests around the property. Certainly, the executive lounge staff, Lucas, Kevin, Audrey, Estee, Lynn and Crystal are very attentive and guest-centric. No request is ever overwhelming for them and they portray the executive lounge to a very high standard. I was touched by staff who recognised me though my previous stay was some two years back. Concierge, Mr. Ku, welcomed me warmly with his sincere and genuine hospitality style. The Duty Manager, Mr. Harry, did his best to resolve my room issues and was always following up diligently on my preferences. Front Office staff, Ellen and Anna, who were also present since the opening of the hotel, maintain their friendly and charming dispositions. The lobby bar staff are impressive, with dedicated staff like Duc and Mr. Thang, the outlet manager, who remembered me by name and concocted a special ginger/lemongrass tea when he found out that I had a dry throat. I'm looking forward to forthcoming stays at this property whenever I pass through Hanoi. Dr. Sam Jay Yeo Accor Live Limitless (Diamond) Singapore

到機場四五十分鐘。 叫車接送會提醒並負責仔細核對乘客姓名再讓上車！服務意識還是很棒的。 可惜房間略舊，昏暗。 兩個同事都説床品不舒服，床墊是很差的彈簧型，沒有支撐力。可能我比起他們算比較輕，感覺不是很明顯，但是枕頭也確實不太舒服，被子太重。

房間很乾凈，每天有清潔阿姨打掃衞生 前台服務小哥哥小姐姐非常有禮貌 後面給我免費升級了兩居室 洗衣機 廚房 餐桌 沙發都有 最關鍵的是光線很好 讓人心情舒服 下次來還會住（吐槽一下胡志明那邊的酒店 又貴又不好） 酒店的牛肉粉很好吃

酒店位置很好 距離河內的老城區核心地帶 走路也就 15分鐘 但是這裏又不像老城區一樣擁擠嘈雜 早餐特別推薦 品類很多 質量很高 特別誇獎的是 前台的小姐姐 秒玲 小姐姐 跟她聊天后才發現 她是自學中文 每天很努力的學習 很聰明 又待人温和 親切 她讓旅途增加很多 如河內温柔的風一般的 美好記憶

我剛入住了這家酒店,客戶服務非常出色。包括安娜和索菲亞在內的酒店工作人員總是愉快和友好。他們超越了。當我乘出租車去機場時,司機對我們收取了過多的費用/欺騙了我們,我給藍河內的工作人員發了電子郵件,他們打電話給出租車公司,代表我進行宣傳,並說服出租車公司通過PayPal向我們退還車費。退房後還心不在的把藥留在房間,工作人員免費寄給我在西貢!最後房間乾淨,牀也舒服。酒店外觀,感覺新。以後還會住這裏。

它位於一條小巷中,所以當您在導航中尋找它時, 很難找到,但是之後我離開了酒店 回來的時候很容易找到。 像前面的酒店一樣,無法知道通過應用程序預約結算完成的是 很遺憾,但他迅速理解並應對了。 這是一家有很多優點的酒店。 護照只拍了照片,馬上給了我很好 沒有存款,除此之外沒有其他收費。 您可以在酒店免費停車摩托車。 有洗衣機-乾燥在屋頂上做。 設施也很乾淨空調冰箱電視 一切都很好,維護得很好。 甚至是親切的老闆。 很遺憾我不能住很長時間。 這是我下次想再次訪問的地方。 -我沒有拍照,但我不知不覺拍了ㅋㅋㅋ 牀上的空間ㅋ

We couldn't have chosen a better spot for our Hanoi adventure. The hotel's location in Dong Da district proved ideal, with easy access to both the Old Quarter and cultural landmarks. The free Wi-Fi was consistently strong, and the 24-hour front desk was incredibly helpful. Special mention to their personalized tour arrangements - they organized our Ninh Binh trip perfectly. Rooms are spacious and well-maintained.

房間還可以，和全季相當。位置在老城區外邊，離老城區中心酒吧街4公里左右。雖算不遠，但河內人認為超出老城區，一日遊不提供酒店接送。

很棒的款待。酒店一塵不染,工作人員非常樂於助人。餐飲選擇很棒。放鬆度假的理想場所