住宿方回覆: Dear Valued Guest. 你好! Warmest greetings from Eastin Hotel & Residences Hanoi. Thank you so much for staying with us recently and taking your valued time to post this nice review & pictures for us on Trip.com. We are delighted to learn that you enjoyed the stay. Guest satisfaction is always our first priority and your positive feedback will help us to continue maintaining & improving service quality. May I once again thank you for your kind support & valuable feedback. We truly look forward to welcoming you back on your next trips to Hanoi. 谢谢 Kindest regards, Ninh Thi Chinh (Jessica) Guest Experience Manager
訪客用戶
行政特大床房
入住於 2023 年 8 月
商務出差
5 則評論
5.0/5
超棒
發布於 2023 年 8 月 22 日
房間比較乾淨,也比較寬敞,設施也很新,早餐也豐富,商務出差,旅遊都很適合入住。
住宿方回覆: Dear Valued Guest. 你好! Warmest greetings from Eastin Hotel & Residences Hanoi. Thank you so much for selecting our property for your recent trip to Hanoi and posting this lovely review for us on Trip.com. It's our pleasure and honor to hear that you how much enjoyed the stay with us. Guest satisfaction is always our first priority and your valuable feedback will help us to continue maintaining & improving service quality. May I once again thank you for your kind support and valuable feedback. We hope you continue introducing Eastin Hotel & Residences Hanoi with your friends & family that may result in many return visits in the future. We truly look forward to welcoming you back on your next trips to Hanoi. 谢谢 Kindest regards, Ninh Thi Chinh (Jessica) Guest Experience Manager
住宿方回覆: Dear Valued Guest,你好!Warmest greetings from Eastin Hotel & Residences Hanoi.Thank you very much for staying with us recently and thank you for your wonderful review.It's our great pleasure & honor to learn that you had a perfect experience and satisfied with our service, breakfast, especially Ms. Hoai - at Front Desk. Your compliments would be a precious spiritual gift for all of us. Guest satisfaction is always our first priority and your positive feedback will help us to continue maintaining and improving service quality. Many thanks again for your kind support & sharing your valuable feedback. We look forward to welcoming you back on your next visits to Hanoi.谢谢Best regards,Ninh Thi Chinh (Jessica)Guest Experience Manager
Buzaihaojiu~
行政特大床房
入住於 2023 年 10 月
商務出差
6 則評論
5.0/5
超棒
發布於 2024 年 2 月 1 日
非常不錯的酒店,剛剛好的房間大小,早餐特別出彩,特別是換成新的集團管理後,皇室紫色令人着迷
住宿方回覆: Dear Buzaihaojiu, 你好! Greetings from Mövenpick Living West Hanoi. It is amazing hearing you had a great stay with us recently and hotel facilities, room & breakfast met your expectations. Your lovely feedback will inspire the whole team to continue providing the unforgettable moments to all valued guests. Thank you so much for sharing your experience. Mövenpick Living West Hanoi hopes to have you back very soon for another memorable stay. Last but not least, may the new year of dragon bring you and your beloved family a good health, luck & big fortune. 新年快乐 Best regards, Jessica Ninh Guest Experience Manager
住宿方回覆: Dear Valued Guest, 你好! Warmest greetings from Eastin Hotel & Residences Hanoi. Thank you very much for choosing our property for your recent trip in Hanoi and thanks for posting this wonderful review for us. We are delighted to learn that you had a pleasant stay. Guest satisfaction is always our first priority and your positive feedback will help us to continue maintaining & improving service quality. Repeated thanks for your valuable feedback. Eastin Hotel & Residences Hanoi Team look forward to welcoming you back on your next trips to Hanoi. 谢谢 Kindest regards, Ninh Thi Chinh (Jessica) Guest Experience Manager
住宿方回覆: Dear Valued Guest,你好!Warmest greetings from Eastin Hotel & Residences Hanoi.Thank you so much for staying with us and for your 5 star review on Trip.comWe are thrilled to learn that you had a pleasant stay with us. Your compliments regarding hotel facilities, service, breakfast - PHO will be shared to all team members, especially our Culinary Team. Guest satisfaction is always our first priority and your positive feedback will help us to continue maintaining and improving service quality.Most sincere thanks again for your valuable feedback. We hope you continue sharing your experience via your own network that may result many return visits in the future. Eastin Hanoi Team is truly looking forward to welcoming you back.Wishing you all the best.谢谢Kindest regards,Ninh Thi Chinh (Jessica)Guest Experience Manager
eliana_huang
兩臥室套房
入住於 2023 年 5 月
商務出差
12 則評論
4.7/5
極佳
發布於 2023 年 6 月 17 日
客廳不大,也沒有桌子,電磁爐衹有一個,感覺廚房衹是個擺設,做飯不合適,也沒有洗衣機
住宿方回覆: Dear Valued Guest, 你好! Warmest greetings from Eastin Hotel & Residences Hanoi. Thank you for staying with us on your recently business trip to Hanoi and thanks for taking your time to share with us your valuable feedback. While we are pleased to learn that you're happy with hotel surroundings, cleanliness and services, we are sorry for not meeting your expectation regarding facilities in the room. Guest satisfaction is always our first priority and your constructive feedback will help us to continue maintaining and improving service quality. Repeated thanks for your kind support and valuable feedback. We hope to have another opportunity to welcome you back. Wishing you all the best. 谢谢 Kindest regards, Ninh Thi Chinh (Jessica) Guest Experience Manager
訪客用戶
高級房
入住於 2024 年 1 月
商務出差
78 則評論
5.0/5
超棒
發布於 2024 年 3 月 26 日
酒店位置優越,交通便利,環境優美
Niyoubufenwochilatiao
行政特大床房
入住於 2023 年 7 月
夫妻/情侶出遊
13 則評論
5.0/5
超棒
發布於 2023 年 8 月 4 日
來看bp演唱會住的,專業酒店服務,很現代很乾凈,不錯
住宿方回覆: Dear Valued Guest, 你好! Warmest greetings from Eastin Hotel & Residences Hanoi. Thank you very much for choosing our property during BlackPink concern in Hanoi recently and thanks for your wonderful review on Trip.com. It's our pleasure and honor to learn that how much you enjoyed the stay with us. Guest satisfaction is always our first priority and your positive feedback will help us to continue maintaining & improving service quality. May I once again thank you for your valuable feedback. Eastin Hotel & Residences Hanoi Team look forward to welcoming you back on your next trips to Hanoi. 谢谢 Kindest regards, Ninh Thi Chinh (Jessica) Guest Experience Manager
訪客用戶
豪華雙床房
入住於 2023 年 8 月
商務出差
9 則評論
5.0/5
超棒
發布於 2023 年 9 月 9 日
整體很滿意,酒店環境衞生真心不錯,早餐豐富
住宿方回覆: Dear Valued Guest. 你好! Warmest greetings from Eastin Hotel & Residences Hanoi. Thank you so much for staying with us recently and taking your valued time to post this wonderful review for us on Trip.com. It's our pleasure and honor to hear that you had a perfect experience. Guest satisfaction is always our first priority and your positive feedback will help us to continue maintaining & improving service quality. Many thanks again for sharing your experience. We hope you continue introducing Eastin Hotel & Residences Hanoi with your friends & family that may result in many return visits in the future. We truly look forward to welcoming you back on your next trips to Hanoi. 谢谢 Kindest regards, Ninh Thi Chinh (Jessica) Guest Experience Manager