河內埃利安娜簽名飯店

Le personnel est très agréable et accueillant, les lits sont grands et confortables avec de grandes fenêtres. Belle décoration, mais quelques finissions encore présentes. Très bien situé également, en plein centre ville et à proximité de plusieurs attractions.

We actually didn’t stay at this property due to multiple issues upon check in. The room we were initially in had gnats flying around. We moved to a different room and be air conditioning was dripping water all over the floor within 5 minutes of turning it on. The pictures for this property are extremely deceiving. The rooms are much smaller than they appear. We ended up moving hotels due to the staff not being willing to move us to another room.

Le personnel très souriant mais au moment de partir ils nous fait ouvrir les valises devant tout le monde à l’accueil Car il manquait des peignoirs dans la chambre familiale !! La honte !!! Inutile de vous dire qu’il vont s’en souvenir.

The door lock didnt work meaning it wasnt difficult to break into our room. - No safety deposit boxes in rooms. - Hot water constantly running out. - No ventilation in bathroom. Slimy underfoot. Beds were extremely uncomfortable and lumpy - may as well have slept on the floor, we would have if it was not so dirty. Pillows were solid hurting your neck when you slept Under the bed was filthy with dirt and dust looked like it had been forgotten about by the cleaner.Very noisy area, constant loud noise throughout the night, my wife and I got no sleep. We would give it no stars if we could. Stay elsewhere.

I wish I had read the negative reviews before i stayed at this vile hotel. It was FILTHY and smelt terrible. I got stuck in the elevator four times, there was no AC anywhere and it was over 104F most days. The bathroom towels were stained and threadbare, there was cigarette ash on the floor and even a cigarette butt in the corner of the room. NOT CLEANED properly and the staff were incredibly rude. They over-charged me twice as well, so please BEWARE and STAY AWAY from this "hotel". Even the name is a lie, there is no "spa". NO STARS. Please read all the negative reviews FIRST and dont trust all the supposed positive reviews.

Worst hotel we have ever stayed at. The staff were BEYOND rude. The room was dirty and stank of mildew and SMOKE (despite being a non-smoking hotel, so we were told) (we moved to another room, which was just as bad) - there was mold in the bathroom, black tar-like substance on the floor and shower walls, sheets were stained with what looked like FAECES. Long black hair on the pillows and sheets, clearly they were not changed from the previous guests (or ever, by the looks of them). Suffice it to say, we left. All the positive reviews are clearly fake. READ ALL THE NEGATIVE REVIEWS before risking your health if you choose to stay here.

호텔에 들어가는 순간 깜짝 놀람. 내부 리빌딩 공사중이었다. 처음 배정받은 방으로 들어가니 소파와 의자등등으로 가득차 있었고 그 다음 방으로 옮겼는데 그방은 눈이 따가웠다. 공사를 왼전히 끝내고 다시 영업해야 된다고 생각함

Das Personal ist sehr sehr freundlich und zuvorkommend. Das Zimmer ist gut, aber hat kleine Schönheitsfehler. Die Lage ist optimal um Hanoi auch zu Fuß zu erkunden.

実に5年振りの海外旅行でした コロナで毎年海外旅行を行っていましたが 久々の旅行先にハノイを選択しました ホテル選びには、毎回とてもたくさんの口コミを読みながら、その時々の旅のスタイルに合わせた、ホテル選びをしています 今回は、街歩き、グルメ、マッサージをメインにしていたので、立地やホテルスタッフの口コミの良いところを考えてたくさんあるホテルで こちらに宿泊することを選びました とにかくホテルのスタッフの方々がフレンドリー。それだけではなく、とても細かいところまで気にかけてくれました。タクシーから受付の方から聞いた金額の10倍(約2300円程度ですが)の支払いをすることになりましたが、ホテルに戻った際に受付の方から、タクシー代どうでしたか?と聞かれ、10倍とられました。と伝えると、タクシー会社に強く講義の電話をしてくれました。 同じ日に娘達が遠方から戻るときも、最初の交渉で高いと感じ、タクシーが到着したときにも、運転手さんに毅然と抗議してくれました。日本の相場からするとすごくやすいのですが、その姿がとても私達家族が嬉しく感じました。 受付の方はおそらく、20代のお若い方はがりのようですが、とてもホテルマンとしての真摯な姿勢が好感大でした。 今までたくさんのホテルに泊まりましたが、スタッフのフレンドリーさと気配りは一番だと感じました。街歩きを考えておられる方には本当におすすめのホテルだと思います